Rooms are modern but hotel seems understaffed, only junior receptionist in charge, and the service and cleanliness was terrible. At 8am there were dirty towels all over the pool area, no clean towels in pool or gym area, faeces all over gym toilet, lord knows when the pool and spa water was last tested or treated. Staff seemed either stressed or disinterested, breakfast was hit and miss with one woman saying no to every request for plates, oatmeal, etc. Our room still had not been made up by 12 30pm and when my call was eventually answered I got no apology, just told they had 50 rooms to do.. will never stay with this chain again.
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