Quality Inn Hotels in Fort Walton Beach

Avoid this hotel if at all possible. Have a unique scam. Checked in at 1am and checked out at 10am. Several days later reviewed my credit card account and noticed the normal 163.00 room charge followed by another 150.00 charge. Called to be sure I wasn't double charged and I was told it was a 150.00 incidental charge for a soiled sheet. I asked what do you mean soiled. I was told that the sheet and a pillow case had a light pinkish smear on them. They claim they suspected blood or lipstick. I told them there is no way possible that there was blood on the sheets and I doubted even lipstick. I asked if they laundered the sheets to see if it came out and the lady speaking said that it possibly would've came out if laundered but their policy is to take pics and discard the sheets without laundering them. Once again I let them know there was no way we left any blood on the linens and asked to talk to the manager. Took several calls over several days to finally get the manager on the phone. The manager seemed to have a male name but was a woman that I was talking to. She got very rude with me and said she would not refund the incidental charge. I asked to speak with the proprietor(owner) and she refused to let me speak with him or give me the number to contact him. She told me, I cannot speak to the owner and she would not repeat herself and I asked her not to hang up because I still had questions to ask, yet she just hung up on me anyway. I contacted Choice Hotels customer service and they opened a case but pretty much have asked me to continue to work with the owner of the property whom I am not allowed to speak with. Bottom line is, I didn't leave any blood on a sheet and when asked if they had laundered or at least put shout on the ”light smear” they told me they are not allowed to use shout or other chemicals and policy is to just charge a 150 incidental charge. I even asked them how do I know the sheet came from my room and they didn't answer. I will be leaving a similar review for choice hotels if they do not get more involved. In my opinion, avoid this hotel at all cost. Even if another hotel is more expensive, avoid the Quality Inn in Fort Walton Beach, Florida.