The Grand Burstin Hotel

The Grand Burstin Hotel Bewertungen

The Grand Burstin Hotel

The Harbour, Marine Parade, Folkestone, CT20 1TX, United KingdomHoteldetails anzeigen
The Grand Burstin Hotel
The Grand Burstin HotelThe Grand Burstin HotelThe Grand Burstin Hotel
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1 Nacht

Gästebewertungen

8.2/10
Sehr gut
207 Bewertungen
Verifizierte Bewertungen
Lage9.1
Ausstattung7.8
Service8.2
Sauberkeit7.5
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Negative Bewertungen(15)
Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Apr. 2025
Pärchen
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 26. Mai 2025
Basic hotel , prices have risen over past few years but still good value Buffet style food with plenty of choice and good value for price
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Anonymer Benutzer
Standard-Einzelzimmer
Aufenthalt im Febr. 2025
Single
2 Bewertungen
4.5/10
Bewertung vom 30. März 2025
It is an old styled hotel with lots of rooms on one floor. The sound proof is okay. The bed is not well fixed when I went in but the receptionist is nice n friendly. But considering the price, you got everything u need. It is right in front of the Harbour which is pretty decent.
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TinaMooMoo
Standard-Doppelzimmer
Aufenthalt im Febr. 2025
Pärchen
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 31. März 2025
Spectacular stay as always, I upgraded to a balcony a room and we weren’t disappointed. Amazing views of the harbour, beach and the white cliffs of Dover on the large balcony. At night it was lovely clear skies and we could see France from our balcony. Room was a great size with homely furniture and furniture for the balcony too. All clean and up to a high standard. Beach and harbour is just a 2 minute walk across the road. Bar and restaurant yet again superb! I went with a dog and had no problems getting meals. Staff as always super polite and helpful they are a credit to the hotel! Highly recommend The Grand Burstin to anyone!
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Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Febr. 2025
Reise mit Freunden
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 20. März 2025
Has everything you would expect a budget hotel to have. Extra pillow in the wardrobe and the choice of mugs and plastic drinking glasses. Would definitely stay here again and would recommend to friends and family.
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Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Mai 2025
Reise mit Freunden
6.0/10
Bewertung vom 2. Juni 2025
It was just ok for the money we spent but wouldn’t stay again. Put on first floor with room near end of corridor and we had to ask to move as the smell was making us feel sick in the corridor and the room!! I walk with a stick as not long had knee replacement and honestly the lifts were out of action except for 1,🥲Moved to 3rd floor which was ok but we cleaned the bathroom as poo onside of toilet and basin 🤮. Can honestly say this Hotel now needs a massive cash injection or pulled down and I have stayed in the past and same furniture for years? I can honestly say I actually felt depressed staying there 😢😢
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YeeKi
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Apr. 2025
Pärchen
7 Bewertungen
7.0/10
Bewertung vom 28. Mai 2025
I recently stayed at this hotel and found the location very convenient, just a 5-minute walk to High Street. However, the cleanliness was average, and the decor felt quite outdated. The service was also just okay. Overall, it was a decent stay, but improvements could be made.
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Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Apr. 2025
Pärchen
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 18. Mai 2025
We went to the hotel, but the room we stayed in the window was broke. They changed the room for us that when we went to the second room the toilet did not work at all. Wasn’t happy about it. I don’t recommend anyone else to stay at the moment.
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Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Apr. 2025
Pärchen
1 Bewertungen
9.0/10
Großartig
Bewertung vom 12. Mai 2025
The hotel is in a really nice location, I can see why it has some low reviews related to the decor etc, and it probably does need a spruce up, but it has a very grand dining room with a sizeable breakfast selection. Attentive and quick to serve staff and check in was done within minutes. While it's not much for the pool, this was the only downside. If you are staying in a hotel and it says it has a pool it should be free to guests. I appreciate as it's on the ground floor it maybe hard to police or check who is a guest but that could be sorted with barriers that you use the card to scan in. Overall very impressed and would stay again if we were in Folkestone
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Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im März 2025
Reise mit Freunden
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 21. Apr. 2025
Staff are amazing, beds are comfy, it’s a great location, it’s perfect for what you need if you plan on being out most of the day. Most guests are friendly and make it a great stay too so if you want to chill in the evenings the bar area is great!
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Graham Nazer
Standard-Einzelzimmer
Aufenthalt im März 2025
Single
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 11. Apr. 2025
Friendly staff great hotel close to the town and my dad's care home. Comfortable bed clean and cosy room. I loved it thank you. 5 star's from me.
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Gastnutzer
Standard-Doppelzimmer
Aufenthalt im März 2025
Pärchen
1 Bewertungen
9.0/10
Großartig
Bewertung vom 8. Apr. 2025
We came to stay for four nights and ended up staying for 14… love it here. They have everything going on for every interest. It may not be be the flashiest or the poshest but the price is amazing and all the essentials are taken care of. Meals are really reasonable and are well presented. The staff are super friendly and always happy to help. It feels like a happy holiday place. Don’t overlook this place thinking the price reflects quality… and to top it all off the hotel is opposite the most beautiful ha tv our where the sun rises every morning
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Gastnutzer
Standard-Doppelzimmer
Aufenthalt im März 2025
Pärchen
2 Bewertungen
8.0/10
Sehr gut
Bewertung vom 27. Apr. 2025
Reasonable hotel great location hotel could be much better with a renovation though
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XRM
Standard-Doppelzimmer
Aufenthalt im Jan. 2025
Pärchen
9 Bewertungen
7.5/10
Bewertung vom 24. Febr. 2025
We are back into the realms of "owned by Brittania Hotels" meaning standards aren't the best. This time, the balcony door had no lock on it at all, meaning you could enter from the balconies. Had to push for the hotel to do a room change. The new heaters continue to be a challenge. Months on now, no instructions in the room, and no supplemental heating available. Yet again a queue at Reception of people complaining of how cold the rooms are. Walking in to a stone cold room on a winters day is not on. The excuse - they cost too much to run.
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Laura June Robina
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Juni 2024
Reise mit Freunden
3 Bewertungen
10.0/10
Hervorragend
Bewertung vom 26. Okt. 2024
I stayed here with my friend & cat for the night after getting off the ferry & it did the job perfectly. Could be seen as a little bit of a sketchy area at night but that’s not the hotel that’s outside of & we still felt comfortable to walk around to the car at night so it’s not dangerous. There was just a few drunk people around. Overall we had a good stay.
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Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Nov. 2024
Reise mit Freunden
1 Bewertungen
5.0/10
Bewertung vom 23. Dez. 2024
I don’t like writing bad reviews but I have to for this one! The rooms have electric heating which you have to turn on when you go in which is fine but then it’s not a nice feeling to walk into a freezing hotel room in winter! Our room didn’t have hot water and as there is no phones in the rooms you have to go to the reception to report anything you need to. Staff was very polite to change our room as we were going to stay only a few hours to catch our ferry. They gave us room 664 which had hot water but the bed was just horrible, you can feel all the metals in your body, the carpet was sooo dirty we didn’t want to walk on it! I don’t know when was the last time it was hoovered and I’m sorry but the hallway was smelling like people have been peeing everywhere on the corridor!! Horrible smell. And avoid the small lift, it doesn’t work proper! It’s such a shame cause the hotel is in a great location but it’s too old and lacks love and care!
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