Dar El Mathaf

必須先指出酒店房間很便宜，甚至包括早餐，但我確實建議大家選擇另一間酒店，我很公正，我很少會作出這樣的建議。我先後分開了兩次入住，第一次入住酒店沒有提供沖涼液及熱水，也沒有風筒，你可以想像整個旅程三晚住宿幾乎都沒有熱水洗澡是多麼痛苦。我嘗試跟酒店職員反映這個問題，但是櫃檯長期是沒有職員的，標示的「二十四小時前台服務」是假的。第二次入住時我向職員反映了問題，職員建議我先開水在等候10分鐘就會有熱水洗澡，但是結果都是沒有熱水，而且這次房間連毛巾也沒有提供，我已經心灰意冷，再找職員也沒有用，因為櫃檯職員也已經離開了，我乾脆不洗澡了，很難過。你可能會問我為什麼明知道這麼差還要入住兩次，因為訂單是一早預訂的，我入住完第一次以後已經想取消，但是他要求我支付罰款所以我才決定勉強住多一晚。

非常乾淨的房子 老闆很熱心 是一個法學博士 還很熱心 聽説我要去巴黎玩 還介紹了親弟弟給我認識 説他弟弟很喜歡中國

急遽追加での宿泊をお願いしましたが、対応して頂けました。また深夜のタクシーを手配、早朝のチェックアウトなどを対応して頂き、大変助かりました。

Obnoxious service At night I tried to go out of the hotel to eat out, but I could not open the entrance door with my key by any means. I repeatedly called the contact number but there was no reply. After a while three Moroccan women happened to get down the stairs. I talked to them and they tried to open the door with my key, but in vain. They kindly called the hotel owner and the responsible person was coming here to solve the problem soon. I waited alone in a dark lobby for as many as two hours, but no one came to help me. Consequently, I could eat nothing. A cold water shower ruthlessly pierced the hungry traveler. Next morning a hotel guy appeared but even he couldn't open the door with my key no matter how many times he might try. He said the receptionist would come here at 9 a.m. to change the keys. Nevertheless, she was late for as many as 30 minutes, not caring how badly the customer suffered. Unbelievably, she went so far as to make a self-centered, violent remark that I, a customer, should have waited and asked some other guest to open the door last night. Additionally, she flatly refused my refund request for cancellation fee for additional stays and passed the buck to me, shelving this hotel's terribly slow support. I have never experienced such a sloppy, obnoxious service in any other hotel.

I was staying here a couple of days as I needed to attend court with my fiancée as part of the marriage process. The woman who works at the property is lovely! Looks after her guests and the location is convenient. Right inside the old city near Bab bouljoud. Breakfast provided is also a delightful traditional Moroccan one.

Needs to be better The bedroom offered was run down and the hotel needs a good refurbishment. Place was very difficult to find and I didn't felt safe in the area.