Floral Hotel ·Fenghuang Grand Riverview Bewertungen

The room was amazing because it’s at the center of the ancient city. They also have washing machine which was very helpful although it didn’t have the drying feature but we just hung our clothes so it wasn’t really a problem. The lady at the front desk was extremely helpful. I traveled with my mom (64yo) and aunt (52yo). We had many luggages so we were very afraid of having to carry it up & down the stairs. 1 day before our arrival I texted them via Wechat and they said they’ll be waiting for us at the stair to help us carry the luggages. The owner and the front desk lady not only helped us on our arrival but also on our departure at 8am in the morning. They helped us to buy the boat ticket which I’d say is a must! The boat ride was definitely my top highlight of visiting China. They also helped to book our morning car ride to the station. All in all, their helpfulness was what makes the stay felt so comfortable. 10/10 definitely would recommend to anyone.

The hotel host is cute and lovely. Good location and good view. Hotel decorations a bit old style.

The owner is friendly and very helpful, picked us up at the tourist centre and also help with the luggages. The place is very convenient, next to Fenghuang bridge. We can see some might performances from our balcony. There also have a roof top that can see a better view. Thank you, we had a good time in Fenghuang.

Good view from the balcony. The staff met us at Nan Hua Men to bring us to the hotel. There was no free train station pick up/drop off. Toilet was leaking hence the entire cubicle was wet all the time. Hairdryer was not working. Overall decent for the price.

Excellent service and staff went to help pick us up from the main road and help out with our luggage to the hotel and their family dog was so cute

Lousy hotel, very disgusting especially the toilet area with lots of water flow out from the bathe and washing machine. Just practically bad design of the water flow where water is trapped with nowhere to go. Still long flight of steps from the entrance where cab drop us. I booked this place as saw some good reviews in Chinese say they went in hotel before decide and pay after comparing for few hotels so I pick this room instead but it is not value for money. I rather pay more for another hotel closer to the road. The whole ancient city is practically hard to travel if you have heavy luggage. Cab is also private only so it makes price not standardize. I give 3 stars which is good service as they help me to carry the luggage up the stairs when I leave the place, the balcony is okay but it is beside stream so lots of mosquito / bugs.

Hotel is in the middle of the city. Location is great, very clean and the view from the room is amazing!! Also, the owner is very helpful and he did his best to make our stay enjoyable. We definitely tecommend this hotel to fellow travellers!!

Very nice location, balcony looks over to the river. Room is slightly old but beds are nice and overall quite pleasant.

We had a great time staying here. We found the bed in our original room was too firm. After providing this feedback to the reception, they quickly moved us to another hotel of theirs which turns out to be an upgrade. The washing machine is a very helpful feature given we had been traveling for a while.

Hotel is in a good location with helpful staff. The view from the top balcony is stunning and the rooms are in good condition with useful amenities. Would recommend!

帶着長者度假！提前聯繫客棧，小姑娘早早到遊客中心併發她的定位給我們，怕走差路。鳳凰古鎮高鐵約不到網約車，最後坐專線抵達。進出古鎮都是小姑娘幫我們拉行李，服務非常周到。還推薦客棧一樓的旅拍，長者很滿意，等待出片中🤗

民宿位置在江邊，距離南華門很接近，晚上可以看到不錯的夜景，巧遇同齡的民宿小妹有禮相待，值得推薦。 相片是在陽台拍出去的。

位置極好，在露台已經看到雪橋和跳岩, 江對岸是酒吧街，幸好有双層玻璃窗門，晚上11時半後才會停止唱歌

老闆會主動聯絡告知前往方法，並驚喜的來接我們還幫我們提重重的箱子，也推薦了好吃的餐館，我們有需要約車也推了司機的聯絡電話給我們，退房當天很早，他是特地起來送我們，真的十分滿意與感激，民宿地理位置優越，衛生乾淨，景觀也非常好，非常推薦來古城玩的朋友們訂這家！光是老闆的熱心已經很值得