Comfort Inn Evanston I-80

off behind bar off road, the swimming pool was very cold all the residents at hotel put foot in and said non way why is it so freezing... the pillows were small buimps not comfortable then the breakfast we verly missed the didnt inform us of the time it would be running so all was cleaned up. tried to ask for milk for the cereal the still had and the lady running front desk monday morning was way to rude .. said what are you looking for . and no not serving anything.. then i mentioned on check out that pool was so cold she said sasrcasticly ...... Rude attitude to us that we have a one setting it is set for . so i replied ?????? freezinf degrees??? she snarkly was more rude back i gave up when she rude acted out saying so have a nice day . Horriaiable customer service .....fire her she was rude on phone and others in the foyer.

No one at the front desk, had to call out for help. No elevator and tv in first room did not work. Had to change rooms.

Area around property is a little run down. TV is impossible to operate: not able to select channels. I noticed similar issues in a Comfort Inn I stayed at a few weeks ago. The TVs really need to be more user friendly and easier to use.

Traveling thru on motorcycles. The room was clean and comfortable. It worked great for our purpose.

The room was not very sound resistant, so we heard freeway noise, semis, motorcycles, etc. Otherwise, it was very nice.

The floors were filthy. We complained but nothing was done. The bath tub was dirty. The furniture was old and dirty. We were traveling through and very tired. The room had a nasty order.

Sherry was on night duty tonight when we checked in super late after a really long day of driving. She was so sweet and helpful!

Everything was wonderful except for the coffee! I like brewed coffee not the instant machine type.

Breakfast could have started earlier so that we could have had some before we left/checked out. Floor in room felt gritty.