Gastnutzer
5. August 2023
We have just returned from a week staying here and it was one of the best holidays we've had ❤️, however this is not fully down to the hotel. We flew with tui and had a bit of a rough start to our holiday due to technical issues, delaying our landing into Kefalonia, meaning we had to divert into Zante whilst we refulled, and waited for another space to land into Kefalonia (approx. 3 hour delay!) After finally arriving at the hotel, we were greeted with a sign saying back in a few minute, but a member of staff soon appeared and checked us in. We were then seated in the reception area and told the housekeeping rules, which we felt was a bit like being in a classroom, and could have been told on paper to read or with the welcome pack we got given, especially we had just arrived and had a delay, so just wanted to get to our room and start pur holiday! We got escorted by buggy to our room with our luggage which was a nice touch, however I have to agree with some of the reviews on here about the lack of character with the staff, and the hotel itself. We stayed bed and breakfast board and felt we have had a better standard of food at lower class hotels, the selection was quite small and samey too. There was the mini fridge in the room with a bottle of water in there. However, this was the only bottle provided for the whole week! There were no water fountains about either. Maybe we may have missed something? We felt this was quite tight, given the star hotel and heat that is experienced, especially in this time of year. You'd expect more? On the last day of our stay, we went to the spa and had a lovely massage, I feel we had the best service overall from this lady (sorry I didn't get her name). We got a hire car via tui and ventured out most days, however should you decide to stay by the pool, the prices of the drinks and food seem quite steep compared to the local restaurants and bars in Skala. The walk to Skala is around 20 minutes and a lovely walk after a meal, lots of gift shops, restaurants and bars to eat/drink at. The places that we would recommend are Paspalis, Venue (for a good coffee), Flammingo's, Kaliva, Bakery (great for a quick bite at lunch and ran by a British lady) Old Times (a bit pricier but lovely ambience and a short distance from the hotel), however do be weary of some fury friends dining with you at some places! If you're looking to exchange money whilst you're there, you will struggle, as we found, the nearest place would be Argostoli, which is a good hour away. All in all, all fabulous holiday! Would we stay at Tesoro again, with a few minor tweaks, possibly!
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