Pan Pacific Hotels in East Perth

Day 1, after checking out directly from Mercure without staying. We booked Pan Pacific directly hoping for the best. We reached the hotel around 5-6PM thought that we can check in, but unfortunately not. After having our room we found that our blanket is full of blood stain. Day 2, someone opened our room door while we are changing. The concierge said due to upgrading of the system that’s why there is this issue!?? Day 3, new towels provided was all stained. When we request for new towels the concierge said the we should complain to the managers to ask for free breakfast. Come on Pan Pacific you can do better than this