Hilton Garden Inn Dubai Al Muraqabat - Deira Bewertungen

Antwort der Unterkunft: Dear Mr. Muniz Pedro,Thank you for taking the time to share your feedback following your recent stay at Hilton Garden Inn Dubai Al Muraqabat Hotel. We greatly appreciate your detailed observations, as they provide valuable insights into how we can enhance the guest experience.We are pleased to hear that you enjoyed the breakfast buffet and found our team members in the dining area friendly and helpful. It is always our goal to ensure that every aspect of your stay is comfortable and pleasant.Regarding the concerns you raised, we sincerely regret that certain elements of your experience did not meet your expectations. Please be assured that, as per our standard, all rooms are equipped with basic amenities to ensure guest convenience. For additional items or special requests, we are always happy to provide these promptly upon request.We deeply regret the inconvenience caused by the broken power outlet and the soap dispenser not being replenished. Your comments have been shared with the relevant teams to ensure that these matters are addressed immediately.Thank you once again for bringing these issues to our attention. Should you decide to stay with us or any other Hilton property in the future, we are confident that we will be able to provide a much-improved experience. If there is anything else you would like to share or if we can assist you further, please do not hesitate to reach out.Warm regards,The Hilton Garden Inn Dubai Al Muraqabat Team