Hilton Garden Inn Dubai Al Muraqabat - Deira

Das Hotel ist Müll, der Service ist sehr schlecht, die meisten Leute, die dort übernachten, sind Schwarze und die Hygiene ist sehr schlecht. Ich habe für zwei Nächte gebucht und wollte für eine Nacht stornieren, bekam aber keine Rückerstattung.

Recently, I have been avoiding international brand hotels like Hilton, Hyatt, Marriott, Accord, etc. The reason is simple: these hotels rely on the brand to sell their products and not on the (quality) hospitality service they supply. They are mostly overpriced in comparison to the same category of a local non-chain franchise hotel. This is valid for Asia and the Middle East, where I operate most of the time. Yeah, they will save the planet by not providing a toothbrush or a razor... The body soap on a canister fixed to the shower wall could be replenished too so they could save the planet without making the guest pissed-off because there is no soap to shower. Service from reception staff is set to bare minimums. It is all about abiding (or not) the franchise operations manual and meeting sales targets, not hospitality. Not one single outlet that I could plug my phone charger (US/Japan standard plug). The shaver power outlet in the bathroom was broken... Laundromat 1 washer and 1 dryer, you have to buy and bring your detergent. The breakfast buffet was good and the staff there was very friendly and helpful.

Nice environment, good hospitality, clean and quiet, like it.

Rating: 5/5 I recently had the pleasure of staying at the Hilton Garden Inn Al Muraqabat and it was an exceptional experience from start to finish. The check-in process was smooth and efficient, with the staff providing a warm welcome and ensuring all my needs were met. The room was spacious, clean, and well-appointed, providing a comfortable and relaxing environment throughout my stay. The hotel facilities were top-notch, including a well-equipped fitness center and a refreshing swimming pool. The dining options were also excellent, with a variety of delicious dishes to choose from at the on-site restaurant. What truly stood out to me was the impeccable service provided by the staff. Everyone, from the front desk to the housekeeping team, was friendly, attentive, and went above and beyond to make my stay memorable. Overall, my experience at the Hilton Garden Inn Al Muraqabat was nothing short of excellent. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay in Dubai.

Basically, clean and good location also provides many services such as free tours to beach and Mall with great restaurant I really like it.

It was okay but not real Hilton hotel