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Verifizierte Bewertungen
Lage4.7
Ausstattung4.7
Service4.8
Sauberkeit4.8
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Alle Bewertungen(42)
Positive Bewertungen(41)
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Freundliches Personal(17)
Großartiger Aufenthalt!(14)
Sauber und ordentlich(8)
Großartige Zimmer(7)
Großartige Ausstattung(5)
Negative Bewertungen(1)
Abdalla
Deluxe Kanalblick Zimmer King Size Bett
Aufenthalt im Apr. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Mai 2024
Vielen Dank für die gute Behandlung, insbesondere Herrn Osama an der Rezeption, für seine Offenheit
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Dear Abdalla,Thank you for your kind words! We’re delighted to hear that you received good treatment during your stay and that Ahmed Osama at the reception made a positive impact on your experience. We will be sure to pass along your appreciation to him.We look forward to welcoming you back for another wonderful stay!Warm regards,EmineManagement Office
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Febr. 2025
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. März 2025
The service - exelent. The food on the breakfast could have been a little better. The prices in spa (massage) are too high.
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Antwort der Unterkunft: Dear Guest,Thank you for your valuable feedback. We're delighted to hear that you had a great experience with our service and cleanliness. We also appreciate your comments regarding breakfast and the spa pricing. Rest assured, we will take your suggestions into consideration to ensure that we continually improve.We hope to welcome you back soon!Kind regards,EmineManagement Office
HiuTungC
Deluxe Doppelzimmer
Aufenthalt im Jan. 2025
Pärchen
1 Bewertungen
4.5/5
Großartig
Gepostet am 25. Febr. 2025
Good hotel good services
Location a little bit far but all around is good and comfortable
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Antwort der Unterkunft: Dear HiuTungC,Thank you for your kind feedback! We’re glad to hear that you enjoyed our hotel and services. While the location may be a bit far, we’re happy that you found everything else comfortable and pleasant. We look forward to welcoming you again soon!Warm regards,EmineManagement Office
EmWade
Deluxe Doppelzimmer
Aufenthalt im Nov. 2024
Familie
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 3. Jan. 2025
Great hotel in new area. 15mins from Dubai Mall and excellent staff service.
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Antwort der Unterkunft: Dear EmWade,We are so delighted to read your kind comment. It is truly amazing to know our guests have a wonderful time during their visit. We all look forward to having you once again very soon.Kind regards,EmineManagement Office
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Juli 2024
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Sept. 2024
Nice hotel
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Antwort der Unterkunft: Dear Guest User,Thank you for your feedback! We’re glad to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon for another great experience!Warm regards,EmineManagement Office
Meeshhh
Deluxe Doppelzimmer
Aufenthalt im Juli 2024
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Aug. 2024
Amenities were amazing, very friendly and welcoming staff. And beautiful location. Peaceful and quite
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Antwort der Unterkunft: Dear Meeshhh,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our amazing amenities and found our staff to be friendly and welcoming. It’s wonderful to know that you appreciated our beautiful, peaceful location.We look forward to welcoming you back for another relaxing stay!Warm regards,EmineManagement Office
AbdullaUAE
Deluxe Doppelzimmer
Aufenthalt im Juli 2024
Single
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Aug. 2024
Wonderful hotel, very clean and spacious room, with great service.
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Antwort der Unterkunft: Dear AbdullaUAE,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your clean and spacious room, as well as our great service. Your satisfaction is our priority, and we appreciate your kind words.We look forward to welcoming you back for another fantastic stay!Warm regards,EmineManagement Office
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Febr. 2025
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. März 2025
Good good good
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Antwort der Unterkunft: Dear Guest User,Thank you for your feedback! We’re glad to hear that you had a great experience. We look forward to welcoming you back soon!Warm regards,EmineManagement Office
Anonymer Benutzer
Deluxe Doppelzimmer
Aufenthalt im Mai 2024
Pärchen
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 11. Juni 2024
Very Good service
Übersetzen
Antwort der Unterkunft: Dear Anonymous User,Thank you for your perfect rating! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us!We look forward to welcoming you back soon for another great experience!Warm regards,EmineManagement Office
yousef
Executive Suite
Aufenthalt im Mai 2024
Familie
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Juni 2024
Very cool
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Antwort der Unterkunft: Dear Yousef,Thank you for your perfect rating! We’re thrilled to hear that you enjoyed our surroundings, amenities, cleanliness, and service. Your feedback means a lot to us!We look forward to welcoming you back soon for another great experience!Warm regards,EmineManagement Office
Antwort der Unterkunft: Dear Guest User,Thank you for your wonderful feedback! We’re delighted that you enjoyed your stay and found our hotel to be convenient, well-designed, and cost-effective. It’s great to hear that our service, facilities, and gym met your expectations. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Dubai!Best regards,EmineManagement Office
Antwort der Unterkunft: Dear Guest User,Thank you for taking the time to share your detailed feedback about your recent stay with us, especially as it was such a special occasion during your honeymoon. Please accept our sincerest apologies for any inconvenience or dissatisfaction you experienced during your stay.We are deeply sorry to hear that your check-in experience did not meet your expectations. Your concerns regarding the wait time, lack of welcome drinks, and perception of service are taken very seriously. We assure you that all our guests are valued equally, and we will review this matter thoroughly to address any gaps in our processes and ensure such instances are avoided in the future.It is concerning to learn about your observations regarding hygiene and the availability of amenities. We hold cleanliness and attention to detail as top priorities, and your comments about bugs and insufficient tissue supplies have been shared with the relevant teams for immediate action and improvement.As a newer property in a growing district, we strive to provide a blend of comfort and exceptional service that matches our guests' expectations. We regret that this was not reflected during your stay and appreciate your honest feedback.We value your input and would welcome the opportunity to make things right should you choose to stay with us again. Please let us know if there’s anything we can do to regain your trust and confidence in our services.Warm regards,EmineManagement Office
Antwort der Unterkunft: Dear 無業遊民,Thank you for your wonderful feedback! We are delighted to hear that you found our location convenient and that our team provided you with a warm welcome and excellent service. Your kind words motivate us to continue delivering exceptional hospitality.We look forward to welcoming you back for another great stay!Kind regards,EmineManagement Office
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2024
Familie
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 25. Okt. 2024
Mooi ingericht hotel. Ruime kamers met balkon. Zeer proper. Heel lekker en uitgebreid ontbijt. Zeer vriendelijk personeel, graag wil ik Lize en Imani bedanken voor de goede service
Übersetzen
Antwort der Unterkunft: Dear Guest User, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our nicely decorated hotel, spacious rooms with balconies, and extensive breakfast. It’s great to know that our staff, especially Lize and Imani, provided you with friendly service.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay!Warm regards, Emine Management Office
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Okt. 2024
Business
10 Bewertungen
4.5/5
Großartig
Gepostet am 11. Dez. 2024
房間很大也很乾凈,服務也很好,臨河景色很好。可惜周圍有新建的樓在施工
Übersetzen
Antwort der Unterkunft: Dear Guest User,Thank you for sharing your feedback about your recent stay with us.We are pleased to know that you enjoyed the spacious and clean room, excellent service, and the beautiful river view. Our team works hard to provide a comfortable and memorable experience for all our guests, and your kind words are truly appreciated.We do understand that the surrounding construction may have impacted your experience slightly, and we apologize for any inconvenience caused. We hope to welcome you back in the future when the area will be even more vibrant and developed, enhancing your experience further.Thank you once again for choosing to stay with us.Warm regards,EmineManagement Office