Hôtel des Halles

AVOID. They are inefficient and have overcharged me. I was previously booked in another hotel, and was moved to this one. I now have been billed for the first hotel that was overbooked PLUS this hotel, who got my credit card details from the other hotel and they have used this not just for my room but for 2 others without my permission. I am now claiming a refund via my credit card company. AVOID. Inefficient and refusing to help.

A great place, a warm welcome from the receptionist and a perfect stay – what else do you expect. The rooms are spacious enough, the bed is cozy and the cleaning of the rooms was well done. The hotel ground is very nice and the patio for breakfast is a big plus. Unfortunately the hotel management has a weird policy for the two patios and where the breakfast can be served. Since there are two spacious areas only one is opened in the morning for sitting outside. Since most of the guests wanted to go outside the tables were occupied quite soon. Instead of opening the other patio are getting told that that one is only for having a quick coffee. This policy does not make sense at all and also other guests which arrived later than us did not understand why tables outside should stay empty when both patios are close to the kitchen. That missing logic leads us to decrease the number of giving 5 points in TripAdvisor. The breakfast itself is okay but there is not a huge choice compared to other buffets we had in the past for the same money. One choice of juice, small bread choice, no eggs. Slightly disappointing. However, the location of the hotel is a big plus to discover Dijon. So 4 points out of 5 can be given.