Zoe Hora

Dear owner, you have made a very good and interesting investment for the area where it is located, but be careful! 1) The prices of the restaurant are very high, higher than in the most expensive restaurants in Ibiza, Mykonos, but the service was scandalous for the standard you claim! a tired waiter for 12 tables who didn't know where to go first, didn't bring us napkins, the salad was not washed with sand! We looked for an Albanian wine and there was none, how is it possible to invest in preserving the local tradition, there is no Albanian wine! we asked for an Italian wine and he brought us a more expensive wine than what we asked for! so we advise that the high prices are accompanied by a good service and quality!

This hotel is hidden gems in Albania . Unique room and the beautiful view with fresh air. However my experience at the breakfast restaurant less than ideal . the presence of flies made the dining experience bit uncomfortable. I would still recommend this hotel for its many great qualities, but I’d advise the management to focus on pest control to improve the overall guest experience.

We stayed for 4 nights and yes, the view is amazing but everything else about this place is a let down. The service is poor, with the majority of the staff not attentive in any way. Similar to other reviews, the price you pay does not match a luxurious hotel. We had no information provided to us at all about what the hotel has to offer, no hot water for 2 days, meals had to be followed up on, we called for some glasses to come to the room and couldn't because they were busy and that set the tone that it felt like everything was an effort for them. I could go on, but will stop here! The price you pay does match the quality. I usually do not write reviews for hotels, but I felt obliged to warn others. The hotel seems more concerned about their social media following than guests and patrons.  Unfortunately I don't think my review will be acknowledged by the hotel (as they didn't ask at check-out if we enjoyed our stay), but I am hoping this will set expectations for anyone considering to stay here.

We stayed for 4 nights in August . There was a complete lack of customer service and this is not a full service hotel . We tried to get a cold drink during the day but were told the staff do not work then ! The hotel pool is used by staff members and their families during the day . The security for clients was zero . Anyone has access to the hotel compound including the constant stream of people wanting to take photos of themselves for Instagram .