Hotel Estée

什麼都好，就是隔音很差，清楚聽見隔壁上廁所的聲音，設施也比較陳舊，早餐比較單一，沒什麼適合中國人吃的品種

Great hotel in a great location overlooking the lake and within easy walking distance to the centre of the town. We ate in the hotel restaurant several times and found the selection and quality of the food very good, the pizza was one of the best we have eaten. The room was a bit quirky with steps up and down to the bathroom and the balcony but it was spotlessly clean and comfortable. All the staff were very pleasant and very helpful, nothing was too much trouble, the front desk organised a taxi back to the station which arrived spot on time. Would definitely return to this hotel.

The good: the view from the room was fabulous, the included breakfast was wonderful, and the attached restaurant was very good. The one thing to be careful of (and it is on the check in notes is to not leave your door to the patio open, as gnats WILL attack). The great: we had a train to Florence scheduled for 0653 on day of departure. The night before, I asked about a cab because I wanted to be sure to get there on time. The lady working the desk, said..."no problem, 5 mins", so since it's only a 5 minute ride to the train station, I didn't think much of it. Well the next morning, I get down at 0620, there are no cabs available. The staff kept trying to get in touch, but none were responding. We were caught in a catch-22 where walking would have been impractical but the cabs said they'd be available in 10 mins. Eventually, we were stood up by the cabs and the staff on duty drove us to the station in their own vehicle. I can't express how absolutely grateful I (and my wife) are for the hospitality. They went so far above and beyond what was necessary, and even more, saved us from complications that would have messed up our trip for days. Thank you again for being so gracious and helpful.