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Riff van Winkle
Zimmer (Queensize-Bett) (Spezialangebot)
Aufenthalt im Juni 2024
Single
5 Bewertungen
3.2/5
Gepostet am 8. Juli 2024
The hotel is nice but the location us a bit obscure. Even though it is close to the three pagoda, but there is nothing else surrounding the area. It is inconvenient to use the hotel transportation. But you can always use Didi. I stayed in the room below and the noise of footsteps from children running around above me was dizzying.
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Antwort der Unterkunft: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Anonymer Benutzer
Rongju Double Bed Junior Suite
Aufenthalt im Juli 2023
Pärchen
13 Bewertungen
3.5/5
Gepostet am 14. Aug. 2023
Well, how do I start? The hotel's location is good and outside, it looks good. There is a free shuttle to the old city (In comparison, Didi costs about 14 yuan) and the staff is nice.
BUT, regarding the room, it's horrible, just see the pictures. Especially the rug, which hasn't been cleaned in years (It looks worse than in the picture). Then the swimming pool wasn't in operation.
When we asked to clean the room, the staff didn't know how to use a hoover and then cleaned with a broom. Of course, then everything is dirty. We asked for a Vacuum Cleaner and only then the cleaning staff knew there was one.
There are other broken things like the windows etc.
The staff was nice, but I have to review the room - it is a hotel after all - and I conclude: If you have a room with a carpet, avoid!
The hotel should renovate the rooms!
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6/13
Antwort der Unterkunft: 尊敬的賓客:您好,感謝您的入住並花費時間和我們分享入住體驗。非常抱歉此次入住未能達到您的期望,針對您提出的問題,酒店將加強員工服務培訓,避免此類情況再次發生。我們始終追求為賓客打造完美的入住體驗,誠邀您的再次到來。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務 。
Mind Katechoo
Zimmer (Queensize-Bett) (Spezialangebot)
Aufenthalt im Mai 2023
Reise mit Freunden
12 Bewertungen
4.7/5
Wunderbar
Gepostet am 13. Juni 2023
Love this stay so much!! The place is so beautiful and comfortable. The room is big and clean. The bed is very comfortable. Service is great. The staff are very friendly. There is a free shuttle to the ancient city as well. Very convenient!!
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Antwort der Unterkunft: Dear valued guest,Thank you for choosing to stay with us and for your kind words of appreciation. We are delighted to have contributed to a wonderful travel experience for you. Your feedback provides great encouragement for our team and motivates us to continue our commitment in providing a comfortable and homely atmosphere for all our guests. We look forward to your next visit and hope you have a pleasant day.
chanuphigh
Zimmer (Queensize-Bett) (Spezialangebot)
Aufenthalt im Sept. 2023
Single
10 Bewertungen
4.7/5
Wunderbar
Gepostet am 19. Okt. 2023
Super friendly staff that made me comfortable not being able to speak the language. Room was plush and comfy. Breakfast was good though not quite to my western palate. Had great sleeps and easy transport.
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Antwort der Unterkunft: Dear guest, thank you for your recognition of us. Every bit of our guest's needs is the direction we sincerely strive for. We will definitely work harder to create a five-star standard, and look forward to the next trip. We can create more perfect services for you.
A singular traveler
Standard-Doppelzimmer
Aufenthalt im Jan. 2023
Single
12 Bewertungen
4.2/5
Sehr gut
Gepostet am 14. Febr. 2023
The location of this hotel is excellent. It's between the ancient town of Dali, the Three Pagodas and Cangshan, all within walking distance (25 minutes).
The room is very cozy, and in addition to the shower, it has a bathtub in a separate area of the bedroom. They provide good pu'er tea and a tea set.
The breakfast was good. It had a variety of cooked vegetable dishes and fresh vegetables, so good for vegetarians.
A few issues I had: the hot water in the shower fished pretty fast, and the sitting area in the room was a bit unclean.
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Antwort der Unterkunft: Thank you for your pertinent comments, also thank you for giving us so many deficiencies, we will improve as soon as possible. Looking forward to your return to our hotel again
Gastnutzer
Zimmer (Queensize-Bett) (Spezialangebot)
Aufenthalt im Jan. 2022
Business
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Febr. 2022
Amazing service from front desk from check in to the time of check out. Very comfortable and spacious. Nice and cool activities during the CNY. Conveniently located in a quiet spot next to the Ancient city area. Thank you again.
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Antwort der Unterkunft: 尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!
William Joseph
Zimmer (Queensize-Bett) (Spezialangebot)
Aufenthalt im Jan. 2022
Reise mit Freunden
17 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Febr. 2022
Wonderful hotel. Great location and got a free upgrade to a suite! Breakfast was okay (Chinese style) but a very cozy hotel and atmosphere. Would definitely recommend to friends and family
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Antwort der Unterkunft: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
TheTravelShow
Standardzimmer (2 Betten)
Aufenthalt im Dez. 2021
Single
17 Bewertungen
4.2/5
Sehr gut
Gepostet am 3. Febr. 2022
Hotel is close to the old town of Dali, literally a ten minute walk down the hill. Also close to the hospital for a COVID-19 test if needed. Check-in was simple, although they don't speak English....the hotel made contact with me on wechat before we arrived and were very helpful. Hotel arranged a driver for our second day and driver was very good. Didn't try breakfast at hotel as it was basic and instead got food delivery...no problem. Hotel were kind enough to let us do our laundry for free and gave us clothes racks to dry our clothes, which was good. Rooms were comfortable, although bed is on the floor...I guess this is a local thing? Heating was good also...this was needed at night as it got cold. Unfortunately no tea or coffee in the rooms, although water was provided. My only complaint would be that water was never hot or even warm from the shower in both rooms everyday. Tried morning and evening and no luck. Nothing worse than a cold shower on a cold morning! The hotel should fix this problem as this shouldn't happen!
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Antwort der Unterkunft: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 (要給機會呀!)我們在努力,期待您見證!祝:一切順利!
Gastnutzer
Zimmer (Queensize-Bett) (Spezialangebot)
Aufenthalt im Jan. 2022
Single
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Febr. 2022
Comfortable, spacious and clean. Very kind and helpful front desk staff.
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Antwort der Unterkunft: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Benoit Julien
Standardzimmer (2 Betten)
Aufenthalt im Jan. 2022
Reise mit Freunden
67 Bewertungen
4.0/5
Sehr gut
Gepostet am 5. Febr. 2022
The hotel is nice and close to the old city
Rooms are comfortable, the only issue is that the breakfast starts at 8:30 only
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Antwort der Unterkunft: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 (要給機會呀!)我們在努力,期待您見證!祝:一切順利!
Gastnutzer
Standardzimmer (2 Betten)
Aufenthalt im Dez. 2021
Reise mit Freunden
26 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Jan. 2022
So beautiful and comfortable!
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Antwort der Unterkunft: 非常感謝您選擇融居大理銀箔泉酒店,也許這就是緣分,讓您我有了一場美麗的邂逅。
Antwort der Unterkunft: 衷心感謝您的讚賞與高度評價!我們倍感欣慰,得知您對我們的酒店整體體驗感到滿意。為了回饋您的厚愛,我們在此鄭重承諾並保證:將持續不斷地提升服務質量,對每一處細節都精益求精,確保提供給您更多貼心便捷的服務及始終保持卓越品質的設施。我們致力於為您及所有賓客打造超越期待的住宿享受,讓每一次光臨都成為難忘的美好回憶。再次向您致以誠摯的謝意,感謝您的支持與鼓勵,期待未來再次為您服務!