San Agustin El Dorado Bewertungen

We liked the hotel very much as they were very well organized and professional. Location is the best, 5 minutes from plaza de armas and from all other major attractions. Room was clean, extra heater was inside the room, bathroom was clean and everything worked perfect. As we had our room on the inside, our room was also quiet and no traffic could be heard. Breakfast is very diverse and it even starts from 4am...you can have a snack before you leave for a trek. Totally recommend!

Pretty Nice

預訂錯了日期，到前台後，前台告知讓我在系統裏取消，現場重新付錢就好了，結果事後不給取消。酒店環境較差，衞生狀況較差，早餐很簡陋，服務人員態度一般。

スタッフ全員が親切で、快適に過ごせました。寒かったので毛布を借りることが出来て大変助かりました。また機会があれば利用したいです。ホテルのフロントの自由に飲むことが出来るお茶の用意も良かったです。

Hice lavar una camisa y quedó mal lavada

Wir haben uns hier während unseres Aufenthaltes sehr wohl gefühlt. Das gesamte Hotelpersonal war sehr freundlich und zuvorkommend, es wird auf die Bedürfnisse der Gäste eingegangen. Frühstück gibt es bereits ab 4.00 Uhr, denn eiige Touren beginnen bereits so früh. El hotel y su Personal es el complemento perfecto para una experiencia mágica en Cusco. Son muy atentos y amables, la Srta. Dayira, el Sr. Raúl (recepción), personal de restaurante y de limpieza. Tienen muchos detalles que no se podrían pagar nunca. Nos han hecho sentir unos huéspedes muy especiales. Mil gracias y sigan así, no cambien. Un abrazote para todos y cada uno.

I have stayed at the San Agustin El Dorado on many occasions over the years. The rooms are comfortable and the front desk and housekeeping staffs are wonderful. Always a great experience in a perfect central location. I can highly recommend this hotel.

This hotel is scary and dangerous. The locks don’t work well on the doors, the elevator was broken and they put a female traveler alone on the 5th floor (walk up) with 3 big things of luggage. The front desk won’t answer the phone if they know you have a problem - like the locks don’t work on your door. This is a motel and it is not safe for female travelers!! I think it’s extremely dangerous and have petitioned Amex to remove it from their website. This is not a clean hotel it’s very run down as well. Do not stay here!!!!

I can only recommend the hotel San Agustin El Dorado where we stayed a total of 5 nights in August 2024. It has a perfect location in Cusco's avenida del Sol, all the needed comforts and a very good breakfast starting very early in the morning (even 4 am) so perfect if you need to grab something to eat before heading out for a day trip. A shout-out to the very helpful staff (thanks, César and Everyone!) - muchas gracias y hasta pronto!

I would say this is a 3.5 star hotel. It's 2 or 3 blocks from the plaza. Close enough to walk almost every you need to be for tours, but far enough for a good night’s rest. This, like other buildings in Cusco, is older & dated, so if you are expecting luxury, go stay at a “5 star” hotel outside of the plaza. Room was clean, bed was comfortable enough, had a safe, and space heater. Their daily breakfast buffet was great. I was on 2nd floor, so I could hear the lobby and restaurant when there were crowds. I recommend a higher level room if noise, for a little bit, bothers you. There’s no clock/alarm in room; just use your cell phone as one. Can you hear guests above you getting ready & closing doors at 3am? Yes, and it’s like that everywhere else that has tours starting that early. Overall, for the price and location, this was great for a solo traveler.

This was our base to explore Machu Picchu. Very central location walkable to most places and safe. Money changers and local tour agencies along the street towards town square. Hotel was clean, comfortable and warm with rooms well spaced out. Rooms were spacious and came equipped with all amenities, bathtub, comfortable beds and a view of the mountain out the window. WiFi was good and there is a tea station at the lobby that is always open for all and a computer for use. Hotel has a lift and a gift shop inside. Breakfast was acceptable but always need topping up as only limited quantity is put out each time.

The hotel has a location near the Plaza de Armas, the breakfast is just ok, the rooms have old bathrooms so you can expect some water leaks and the ac connectors fails sometimes, the reception is very kind but I had a human error booking an extra night and when I realized it I informed the hotel 2 hours after checking in and to make a long story short the hotel kept my money and basically their excuse It was that this reservation did not allow them to return money, but they could have had worms in the fruit for breakfast without even an apology. I do not recommend any traveler to stay at this hotel. they are dishonest!

Staff was rude, room key was enormous, have fun dragging it on your hikes. bed sheets stained and with hair, safe didn't work, heater didn't work, walls were paper mache so room was loud, breakfast was like a gas station in rural America. I literally just walked out and booked another hotel. They advertise this to be a nice hotel but it is more like a cheap hostel. I have pictures and videos of all this. Normally I wouldn't even post a negative review but the staff was so rude, they deserve this! And you deserve to avoid this place and stay at a decent hotel. . . . Cusco is pretty awesome though.

O Hotel conta com uma infraestrutura de grande qualidade, um café da manhã excelente e acomodações bastante confortáveis. Está muito bem localizado, próximo à praça das Armas que proporciona uma experiência Incrível. Dos melhores restaurantes e das lojas de artesanatos.