Le Lana

Always great to come back home and be welcomed by the great and professional staff!! The location of the hotel, the food, the bar and bar staff, the services, ski room, valet etc and the hotel rooms were outstanding….,.

I thoroughly enjoyed my time, and the services and facilities exceeded my expectations. friendly staff truly made our stay unforgettable.The food was outstanding, and the entertainment provided was top-notch, adding an extra layer of enjoyment to my experience. I highly recommend this amazing hotel.

Magical Hotel, Great Spa with outside jacuzzi, Gym, Friendly Staff, Delicious Food, Glamorous, Elegant and Chic Atmosphere at the lobby with piano bar & ski-in-ski out!). Ultra luxury cars to take you out, Rolls Royce and they can organize a Fantastic Adventure for sports. Top ESF instructors 🌟🥂🌟

The rooms are beautiful, cabin -like with fantastic views. They provide water in recycled cartoons love it.Breakfast was a fair selection of granola and cereals, cheese, yogurts and breads, not much on the hot buffet, it was the same daily choices for breakfast. Perhaps a little bit of a change every other day on the breakfast buffet would be nice. The cheese fondue restaurant , so good, a must try and they do without alcohol too! The ski-in ski -out room and staff are absolutely fantastic, hands on and helpful-the ski shop team and manager as well very kind , attentive ,super helpful. They managed to get me an extra suitcase in time for my flight. Shopping in Courchevel is awesome what can I say! LeLana has an on-site photographer, she’s a gem ,takes gorgeous pictures on the slopes and compiles into albums for guests. We will bring the kids along next time since the hotel boasts a games room, swimming pool and mini cinema. I truly recommend this hotel for families as well as couples, its literally right on Belcote slope so ,super -convenient with a warm and very friendly environment.

Upon my arrival, I met with the concierge service appearing aloof and inattentive. My requests for information were met with vague and unhelpful responses, leaving me to navigate the city's intricacies on my own. This was by far the biggest disappointment with my stay. One staff member at the concierge in particular whose name I cannot recall wearing a blue suit was extremely rude and was never willing to assist us through your stay. Upon entering my room, I was dismayed by its diminutive size and grimy condition. The lack of space left me feeling claustrophobic and uncomfortable, and I was disappointed by the lack of basic amenities, such as a minibar or coffee maker. More importantly ALL the corridors in the hotel were sensored and should have been ALWAYS on which is common for every 5 star hotel. Upon entering the breakfast area, I was dismayed by the unimaginative selection of items on offer. There were barely any options from the buffet for vegetarians. Regrettably, my unpleasant experience did not end there. The hotel's gym, touted as a state-of-the-art facility, was a dingy and poorly maintained space that was woefully under-equipped. The equipment, was not upto the mark and the cramped quarters made exercise an unpleasant experience. In conclusion, I am deeply disappointed by my experience at this hotel, which I had hoped would provide a luxurious and comfortable stay. The small rooms, combined with the inadequate gym and poor concierge service specifically the guy on day duty in blue suit, made for an unpleasant and forgettable stay. I would advise potential guests to look elsewhere for a more fulfilling experience, as this establishment is not deserving of its purportedly high standards.

service people look very unhappy while serving, specially in the restaurant decoration need to be updated fake flowers are very downgrading the bears need to be replaced or taken away for good breakfast should have more choice