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Lage4.2
Ausstattung4.2
Service4.2
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Letsi N
Gemütliches Zimmer (1 Doppelbett)
Aufenthalt im Juni 2023
Familie
15 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Juli 2023
My family and I were really happy about the service of this place. The rooms could be a little bigger as they felt a little too small and cramped. They get top ratings though as every room has a steamer…we don’t find that often. Would definitely come back here.
Their lobby can get crazy in the morning since their breakfast area is also in the same area given that their lobby is kinda small. Their room is updated, clean and also small. We had quite a struggle in their weeny closet. We had problems with their sink but thankfully the hotel was able to send someone to fix it even at past 8:00 pm. They only provide one square pillow and their bed is a big high but comfy.
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Antwort der Unterkunft: Hello Levyrox, Thank you for your review! We appreciate your insights regarding the lobby and breakfast area. We are glad to hear that you found your room clean and updated, although we understand that the closet space was a challenge. We also appreciate your patience with the sink issue and are pleased our team could assist you promptly. Your feedback about the pillows and bed height is valuable for us as we strive to enhance our guests' experience. We hope to welcome you back soon! The TRIBE Paris La Défense Esplanade team
Gastnutzer
Aufenthalt im Febr. 2025
Anderes
1.0/5
Gepostet am 22. März 2025
Althought the check-in experience as very good, that's sadly where it ends. The rooms was small (typically Parisien small, I get that) but none the less it was functional. I reported a problem with my air conditioning being set permanently to hot to the front desk. The person I spoke to was extremely dismissive, and basically told me they cannot do anything about it. The setting are locked and everyone's room will be the same! He didn't offer to come and check, or find me another room. It was gone midnight and I was unable to sleep as it was so hot in my room! I had pre-paid for breakfast in my rate. The breakfast offering was shocking. Very little left, bread to toast, and no toaster. Only 3 hot items, all of which had no description (very little care for allergies!) and some fruit, yogurt, cheese, that was about. There was loose leaf tea with no tea pots! Most tables had not been cleaned since the last guest and the ones remotely worth sittting at were missing cutlery. One of the staff members was putting more pastries out with her bare hands, no hygiene considerations at all. I arrived for breakfast around 1 hour before it finished but clearly they just had a large group in who had consumed a lot and the staff could not be bothered to replace it and simply started putting things away around me whilst I was eating. When I checked out, the reception team member asked how my stay was, I told him about the issues and he simply said "I'm sorry about that" and no question was there anything he could to make it right. I forget this is not Hilton in that sense! Really poor experience over and so disappointing for a chain I usually know and love.
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DrDouglas1971
Aufenthalt im Aug. 2024
Single
2.0/5
Gepostet am 6. Sept. 2024
La Defense is one of my favourite places to stay in Paris but as my preferred hotel was unavailable I plumped for Tribe, as it’s part of the Accor portfolio. It’s a wee bit of a trek for the RER/Metro station (I like walking so not a problem) through concrete housing estates but I never felt uneasy, no matter the time. I like the funky and modern design and luckily Green is my favourite colour as the bedroom was very Green. Check-in bordered on the rude; I believe he was management and aside from the very cheerful barman the staff were sullen and seemed to see paying guests as a nuisance. Also there is no ramp so you have to carry your luggage up the many stairs to get in. The room was quiet but trying so hard to be chic meant that so much design touches simply didn’t work; there was no iron but rather a hand-held steamer which kept setting the alarm off! I was told there was no ironing board and I hate being crumpled. Also worth mentioning is the bathroom door which is a corrugated plastic type but see through so if you are not staying with a significant other… Beware! Even hanging clothes was a problem as the strange design could only accommodate a couple of shirts. I can best describe the room as slightly odd, a little cold and the service even more chilly. With so many more welcoming hotels in the area I can’t imagine I will be returning. All style and no substance indeed!
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Antwort der Unterkunft: Dear Mr DrDouglas, Thank you for sharing your feedback with us. We sincerely apologize for the shortcomings you experienced during your stay at Tribe Paris La Défense Esplanade. We appreciate your compliments on our design, but we are truly sorry to hear about the issues you faced with the service and facilities. Rest assured that your concerns regarding check-in, staff attitude, luggage assistance, room design, and amenities have been duly noted for internal review and improvement. We understand the importance of a seamless and comfortable stay for our guests, and we regret if we fell short of your expectations. Your feedback is invaluable to us as we strive to enhance the overall guest experience. We hope for the opportunity to welcome you back in the future and provide you with a more pleasant and satisfying stay. Warm regards, Team Tribe Paris la Défense Esplanade
Konstantinos V
Aufenthalt im Nov. 2024
Familie
1.0/5
Gepostet am 25. Dez. 2024
Far below expectations, the hotel is not even four stars. Expensive room prices and the rooms are like holes. They only have good heating and hot water. It is far from the center, although you know this before you book it, but the metro is very convenient, which is about five to ten minutes walk away. For walkers, the Elysee is also about 5 to 6 km away. Also, the breakfast is from mediocre to terrible with few choices and poor service from the employees, they all seem to be working hard, from the restaurant to the reception. Fortunately, some speak a little English, not all, because some also have a French blaze style. The hotel also has a menu for dinner. On relatively good occasions, I ate a burger only once, not the one with the duck, and I can say that it was unexpectedly good. The cleaning ladies are rude, I stayed for five nights and they never changed the sheets and towels, not even the towels, they should have changed them. Also, the bottom sheet was dirty from the first day and they never changed it no matter how many times I told them. Finally, the room I mentioned at the beginning is so small that there is no room to put your suitcase, open it and not bend down. It also has a very small wardrobe with minimal hangers and a small empty fridge. Also, the room on the side of the road, which is basically a small avenue, and there is a lot of noise from the houses opposite every night. The area where the hotel is located has nothing special, just a lot of skyscrapers that are offices and a couple of good, expensive hotels. In the end, I was very dissatisfied with the hotel and it was below my expectations and I do not recommend it to anyone.
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Antwort der Unterkunft: Hello Konstantinos, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations. Regarding the location of our hotel, we would like to clarify that this information is typically provided by the travel agency that organized your group stay. We encourage you to share your feedback with them to ensure your preferences are better taken into account in the future. We also noticed that you left a similar review on Google and TripAdvisor. For consistency, we will be responding to both platforms with the same reply. Additionally, we would like to point out that detailed information about our rooms, including their amenities and features, is clearly listed on our official website. We are sorry to learn that this was not sufficient to meet your expectations and preferences. We are very surprised by your comments about our breakfast. Usually, our guests appreciate the variety and quality of the dishes we offer, which is often highlighted in their positive reviews. However, we will carefully review your observations to ensure our high standards are consistently upheld. On a brighter note, we are delighted to hear your positive feedback about the à la carte dishes. Your kind words about the quality of our menu are much appreciated and will be shared with our culinary team. Lastly, your remarks about our team are particularly surprising. The friendliness and dedication of our staff are widely recognized as one of the key strengths of our establishment. We deeply regret that you did not experience this during your stay, and we will address this matter with our team to understand what may have gone wrong. Please rest assured that we have taken note of all your comments and will take the necessary steps to improve the experience for all our guests. We hope to have the opportunity to welcome you again in the future and to provide you with an experience that truly reflects the quality and service we strive to offer every guest. The Team TRIBE Paris La Défense Esplanade
Rita G
Aufenthalt im Juni 2024
Familie
4.0/5
Sehr gut
Gepostet am 19. Juli 2024
This was our assigned hotel for a bus tour and we stayed extra time on the front end of the tour plus returned at the end of the tour. Great location across the Siene with a 10 minute walk to the Metro that takes you straight into the heart of the city using line 1. The hotel was clean, the rooms modern, on the small size because of Europe but large enough to just turn around, the beds were super comfy but extremely high off the ground, the bathroom was a really good size, the breakfast plenty with a variety of choices, staff friendly and helpful. The only con on this hotel would be the front steps to lug your suitcase up. There was a handicap lift but I never saw it in operation. The front steps were manageable. We also requested a sack breakfast since our departure was so early and that was a nice touch. We also had the opportunity to eat dinner in the restaurant and both occasions the meal was very good, especially after a long day of seeing the sights. Highly recommend.
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Antwort der Unterkunft: Dear Rita, Thank you for your detailed feedback. We are delighted you enjoyed your stay at TRIBE Paris La Défense Esplanade and appreciated our location, clean rooms, friendly staff, and dining options. We apologize for any inconvenience with the front steps and will address the handicap lift operation. Your recommendation means a lot to us, and we look forward to welcoming you back. Warm regards, L'équipe Tribe Paris la Défense Esplanade
Jude A
Aufenthalt im Juni 2024
Reise mit Freunden
4.0/5
Sehr gut
Gepostet am 18. Juli 2024
Nice lobby area. The room was clean, but very small. The bathroom was nice too but the door only blurs you out and isn’t as private as i would have liked it to be. The breakfast wasn’t amazing, but everyone who worked there was very friendly. If you are in Paris and want to stay a bit outside of the city then this is a great choice.
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Antwort der Unterkunft: Dear Jude, thank you for sharing your feedback. We are delighted to hear that you enjoyed our lobby area and found our staff to be very friendly. We appreciate your comments regarding the room size and the bathroom door, as well as your feedback on the breakfast. We strive to provide a comfortable stay for all our guests and will take your comments into consideration. We hope to welcome you back on your next visit to Paris. Warm regards, Team Tribe Paris la Défense Esplanade
H9127VVjenniferm
Aufenthalt im Juni 2024
Familie
5.0/5
Hervorragend
Gepostet am 16. Juli 2024
My daughter and I were part of a tour with her high school art program, so I did not have high expectations for our hotel. However, I was very—VERY—pleasantly surprised with Tribe. It’s not in the heart of Paris, but it’s very close to the La Defense metro stop and a quick jaunt to the center of the city. The decor is a little wild, with interesting prints, but in a fun and funky way, and the atmosphere of the lobby was great, whether at breakfast or at the bar after a long day of art museums. The rooms were pretty small, as would be expected in France, but we still had plenty of room. The one thing I didn’t like was not having a proper dresser and having to keep everything in a suitcase under the bed for over a week. The bathrooms were bright, spacious and well designed. I was sad that there wasn’t a good way to get to the Seine for a walk or run, but on the other hand there was a grocery right across the street, so that was much appreciated. The staff were very professional and pleasant, and the breakfast was excellent; we still reminisce about the eggs and the pain au chocolat.
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Antwort der Unterkunft: Dear Jennifer, Thank you very much for sharing your feedback about your recent stay at Tribe Paris La Défense Esplanade. We are delighted to hear that you and your daughter enjoyed your time with us, despite the small rooms. Your kind words about our decor, atmosphere, and friendly staff are truly appreciated. We look forward to welcoming you back and creating more fond memories with our excellent breakfast offerings. Kindly regards and greetings from Paris, Team Tribe Paris la Défense Esplanade
Gastnutzer
Aufenthalt im Febr. 2024
Reise mit Freunden
3.0/5
Gepostet am 1. März 2024
The rooms are small , They put mineral water in the room only on the first day and do not charge it on other days , The breakfast items are few and after they are finished on the counter, it takes a long time to charge, But on the other hand, you can enjoy Nespresso coffee and tea in the room, and they will charge you for free every day of your stay. So room and other public places in hotel is very clean.
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Antwort der Unterkunft: Dear Pasializ, Thank you for taking the time to share your feedback about your stay at TRIBE Paris La Défense Esplanade. We are glad to hear that overall, you enjoyed your stay and found the room and public places to be clean. At TRIBE, we believe in providing our guests with quality hospitality. As part of this, we make sure that our rooms are well stocked with items like Nespresso coffee and tea which can be enjoyed for free every day of their stay. The bottles of mineral water that we put in our rooms are not replaced automatically everyday but please note that you can ask for a refill of tap water at the bar anytime during your stay. We are sorry that you felt the breakfast items ran out quickly, but we appreciate you taking the time to share your experience so that we can assess where improvements can be made. We will take your feedback into consideration to ensure our guests continue to have a great experience at our hotel. All the team will be pleased to welcome you again at Tribe Paris La Défense :) Ariane, Sales & Marketing Assistant
Gastnutzer
Aufenthalt im Nov. 2023
Familie
4.0/5
Sehr gut
Gepostet am 7. Dez. 2023
This was a very pleasant stay Apart from the weird smell in the room hallways. Breakfast was decent. Rooms were clean. Bathrooms are clean and modern. Staff are very friends. Hotel is in a nice quiet area and only a 5 minute walk to metro station.
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Gastnutzer
Aufenthalt im Sept. 2023
Anderes
3.0/5
Gepostet am 2. Okt. 2023
Just returned from a weekend break in Paris, we chose this location based on cost and easy access to the Longchamp race course. First the positives, the area felt very safe and it was easy to walk (3 miles to the arc de triomphe) or get an Uber within minutes. The rooms are well equipped and the breakfast buffet had plenty of options and was of good quality. Sadly the overall feeling though is that the guests are a bother to the staff, the staff working over breakfast lack any interest in guests and one individual was damn right rude on a couple of occasions. When I asked if I needed to show my room number or be ticked off a list at breakfast I had ‘what?!’ barked at me then ‘no’ snapped with an eye roll. As all vacant tables were still stacked with dirty plates/cups and food crumbs i again politely asked the same man if a table could be cleared to which he simply glared and ignored me. On other occasions when getting a drink and at checkout there was a lot of waiting at the desk before a staff member approached. Staff who work the evening shift were much more polite & welcoming. Bar prices are steep, you expect to pay a premium in a big city but they really are something else. €4.50 for a can of coke to takeaway, then €65 for a small bottle of water, 2 baileys and a rum & coke. We paid significantly less for drinks in several bistros right in the centre of the city so felt like we were being ripped off here. Lastly we’re covered in bites, 3 out of 4 of us staying, 2 in particular have had our ankles and calf’s ravaged by something. Not pleasant.
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Gastnutzer
Aufenthalt im Juli 2023
Anderes
1.0/5
Gepostet am 13. Aug. 2023
They made me feel extremely bad for myself I guess because I m not rich enough for them. We asked them if I can take my dinner to the balcony. Initially they said no but then changed it to yes but you have to come down to take it on the balcony on your own. After dinner we ordered coctails and they told me that I have to go to the bar cause it was 11 o clock and they had to close the balcony. I obeyed and after we finished our coctails at 12 o clock they were still people on the balcony. This made me feel humiliated.