Hilton Garden Inn Hotels in Columbia

I don't like leaving negative reviews because I understand things happen. Especially when I must say Embassy Suites has been our go to hotel. Unfortunately, we are going to have to switch to a different brand. It is understandable that hotel cannot stay “brand new” however routine maintenance of the rooms should be a minimum. The past few times we have stay it has been the same thing, the rooms have been run down. If it is not a newer hotel, the Embassy brand does not seem to do just a basic job of maintenance. Our most recent stay, the room was subpar at best. The bathtub was peeling, the furniture had so may stains on them my wife pulled the sheet of the bed just to sit on it, the wall paper had ripples in it, not bubbles but ripples. To top it off, we got bit by only what we can say were beg bugs. If it was for the poor maintenance, I would chalk the beg bugs up to what happens in the hotel industry, they are bound to happen even at the most expensive of hotels however, this hotel was so poorly maintained, it is more likely they have take not measure to control this. We have noticed this trend with older Embassy Suites Hotels, usually located in predominately minority populated areas. Really sad. The staff was nice and friendly but they can’t make up for the poor room. If we would have checked in earlier, we would have demanded a refund and went somewhere else.

Meine Tochter und ich bleiben hier für Daddy-Töchter Nacht für Frauen Basketball. Die Lage ist perfekt, da Sie zum Arena gehen können und der Service ist immer erstaunlich. Es ist ein älteres Hotel und sie zahlen für Parkplätze, obwohl es ein gewidmetes Lot ist - es scheint, dass auch enthalten würde, da sie nicht von einer Garage validieren. Frühstück war nicht das beste dieses Jahr, aber ist enthalten - wir werden zurück sein.

Ich blieb hier eine Nacht während der Spiele an einem Oktoberfest off-site. Es war im Grunde ziemlich gut. Das Zimmer war modern und nett. Es gibt viel Lärm von der Straße, aber es war Samstag Nacht. Die Parkplätze sind in ihrer Garage und ist kostenlos. Sie werden nur ein Papierschlitten gegeben, um auf Ihren Schachtel zu setzen. Check-in und-out waren im Grunde gut. Ich habe versucht, aus zu prüfen und habe die Rechnung von jemand anderen per Unfall. Aber das wurde korrigiert. Das Frühstück war keine gute Erfahrung, da ich einen getrockneten Oatmeal-Kanister in meine Mikrowelle kaufen musste. Der Kaffee war gut, wie es Starbucks war. Alles in allem, wenn Sie auf dem Campus bleiben, ist dies eine gute Wahl.

Ich bin ein bisschen spät mit meiner Bewertung, aber ich wage nicht, Rückmeldungen für das Personal zu hinterlassen, das meiner Familie und unseren Bedürfnissen während einer der Herzensbruchstzeiten unseres Lebens gerecht wurde. Meine Familie und ich fliegen von ganzen Orten, um für die Beerdigung meiner lieben Großmutter zu sammeln. Ab dem ersten Tag haben Deshaun und Ashley sehr süß, bequem und unterstützt, was wir brauchen. Der Veranstaltungsmanager (vergisst ihren Namen!) war auch eine große Hilfe, um uns die private Passage in einem der Konferenzräume zu verschaffen. Wir blieben 2 Wochen lang, mussten unsere Zeit verlängern, um die Situation meiner Großmutter zu helfen, und Ashley war sehr hilfreich, uns mit mehreren Zimmern zu unterstützen und uns alle nahe zu halten. Obwohl nicht alle Mitarbeiter so freundlich oder hilfreich waren, möchte ich die Leute anrufen, die es waren. Wir hatten während einiger Umstellungen einige Hausaufgaben, aber wieder werden wir normalerweise nicht in lokalen Hotels für eine solche lange Zeit bleiben, so ich denke, es war zu erwarten. Wir machten das meiste davon und waren dankbar für die Zeit, die wir dort waren. Oh, und ich durfte nicht schreien den Bartender, ich denke, sein Name war Troy? ! Er war so süß und machte einige der besten Henny Cocktails, die ich je hatte. Er tröstete mich an einer meiner schlechten Nachten, die meine Großmutter vermisst, und er ist ein großer Hörer! Vielen Dank für diejenigen von Ihnen, die bei unserer Zeit der Not mit meiner Familie geholfen und geholfen haben.

Nice hotel and in a great location. Very convenient to local restaurants and attractions. The staff was very accommodating and treated me like family. The cleanliness was top tier. definitely will be returning when I come back in town. I would highly recommend staying at this location when you are in town.

We had a large group staying for an event at the State House steps and I can not praise the staff and Shelly enough! The rooms were clean, staff attentive and Shelly went out of her way to make sure our stay was perfect. Our group raved about the comfortable beds and cleanliness of the establishment. I would definitely recommend Staybridge Suites for your stay in Columbia.

This property did a nice job at doing everything it set out to do, but not trying to be more and instead focus on getting the important stuff right. As a whole, I left very satisfied, and please look below for a more detailed outline. Location: 5 Stars It’s super close to a mall, tons of restaurants, a grocery store, gas stations, and is easily accessible from I26. Curb Appeal: 5 Stars The outside is in fantastic shape and looks nice no matter how close or far you are. The landscaping is also well done, and parking is plentiful and well lit. Common Areas: 5 Stars While I didn’t make use of the pool, I can vouch for the business and fitness center being perfectly adequate, and all of the sitting areas, hallways, plus elevators were well appointed, and were kept clean throughout my stay. Customer Service: 6 Stars I couldn’t help but give a bit of a bonus here, this is seriously one of the best managed hotel, and probably the friendliest people I’ve encountered in the industry. Jessica specifically was fantastic, she’s definitely in the right industry. The Room Itself: 4.5 Stars I had room 407 which was a 1 Queen Studio Suite and was nearly perfect. The entry way was well lit, and had a spacious closet with tons of clever storage solutions (a theme that continues throughout the room) and all the amenities a good hotel would have. There was also a galley kitchen across from it that did everything you’d expect with nice and clean dishware. Past this was a rather nice desk area that was well lit and had plenty of outlets and a ton of built in storage. Beyond this is the sofa which was pretty comfy and featured some tables. The view was nothing special but the drapes where in good shape and the HVAC worked well. The bed was also nice and had plenty of storage and plugs around it. Last but not least is the spacious and spotless restroom with tons of storage and a functional sink and toilet. The only complaint about my stay would be the fact that the shower had a few rough patches in the caulk and the curtain was every so slightly too long and proved a nuisance when trying to shower. Neither of these are big deals though. Value: 5 Stars Considering this was the cheapest mid scale hotel in the neighborhood, and included an above average free breakfast, I consider it an excellent value. Summary: If you’re coming to the Columbiana area, I think I found your hotel!