Sofia Colombo City Hotel

This is an excellent hotel.  The staff are friendly and helpful, the room was clean, and the food was delicious.  I would stay here again.

The hotel is good and it is convenience! The view is good, when you wake up you can see the Korean through the window

I had an excellent stay with at Sofia Colombo for 3 nights. The staff and service was brilliant! I definitely recommend this hotel to people

Sofia Colombo is a beautifully designed boutique hotel that blends contemporary style with warm Sri Lankan hospitality. From the moment you walk in, the space feels calm, elegant, and thoughtfully curated — with soft lighting, modern decor, and a relaxed atmosphere that instantly puts you at ease. The rooms are spacious and stylish, with comfortable beds, sleek bathrooms, and all the modern touches you’d expect from a high-end stay. Many rooms have lovely city or garden views, and everything feels fresh and well maintained. The service is a real highlight — friendly, attentive, and genuinely welcoming without ever being overbearing. Staff are always ready to help with taxis, recommendations, or little details that make the stay smooth. The restaurant and bar area are also excellent — whether you’re enjoying breakfast by the pool or evening cocktails, the food and presentation are consistently impressive. It’s a quiet escape from the bustle of Colombo but still close to the city’s main attractions, cafés, and shopping spots. Overall, Sofia Colombo offers a perfect mix of style, comfort, and personality. Ideal for travellers who appreciate boutique luxury with a local touch.

The room itself was clean and the room service was decent, but all of that was completely ruined by the blatant discrimination from the lobby manager, Jimitation—I had originally decided to stay here a second time, but now I just feel utterly disgusted! In the early hours of the morning, I finished my trip and was the first to arrive at the front desk. I handed over my passport and waited to check in, only to be left standing there for a full five minutes. Jimitation ignored me the entire time, with no communication or response whatsoever. It wasn’t until white guests arrived to check in that he immediately put on a smile and served them first—no explanation, no reasonable excuse, just openly prioritizing others over me! When I took the initiative to ask when I could check in, he coldly replied, “You can’t check in now; you’ll have to come back in two hours,” his attitude arrogant and dismissive. This kind of differential treatment is not an oversight—it’s deep-seated discrimination! As a paying guest, I felt nothing but insult, disrespect, and profound humiliation. Jimitation’s behavior not only violates basic professional ethics but also tramples on the bottom line of equality between people! I will never choose this hotel that condones discrimination again, and I strongly advise everyone who values being treated equally to stay away—a place filled with discrimination is not worthy of being called a “service hotel” at all!