Coldwater

Very clean! Comfy bed! Even granted an extra hour before checking out because of a wedding we were attending with no charge! Great stay!

Room didnt smell fresh. Mold in the shower and drain broken to the side. In the middle of the night a big bug crawled across the floor, possibly a cockroach?

The front desk was very helpful and kind. Rooms clean and good location.

Nice, clean & fresh. Staff was friendly. Quiet little nights rest.

Staff was great, breakfast was wonderful. I wasn’t impressed with the room, it wasn’t very clean. Stains on side of bed and on chair. Bathroom floor dirty. Housekeeping needs some guidance.

Bathroom and entrance floor was wet until it was sticky when it dried. Fire alarm went off at 2am! Asked about it at the front desk and they said it happens every time someone showers without the fan on

Overall an OK stay. Staff was fine and bed wasn’t bad. Hotel had a bad musty smell in the hall (occasionally you could smell it in room). Shower needed some maintenance and extra cleaning. Exterior door at end of hall would not latch if it was not pulled shut.

Check in wasn’t as good as it could have been, but most holiday inns don’t have great front desk agents anyway. I waited a while and then when people finally came out of the office they were all grumpy. I actually had to call them out on it. The rooms are ok but the shower is disgusting people. Clean and re-caulk once in a while. Also the sink was plugged up. Come on now. The doors to the rooms slam so hard they wake the dead. Maintenance… adjust the closer on those doors please. No black out shades to the room so I could see headlights from cars and then it was bright in the room first thing in the morning at 6:30. Overall.. not as good as the modern decor suggests.

Very expensive but good night stay, always a plus when we can plug the EV in.