Finde Hotels in Chaves County

Ich will die Treppe runter, aber sie setzen mich auf den zweiten Stock. Und ich wollte nicht die Treppe runter.

I have only ever posted one negative review in the past (about 7 years ago). I usually like to spread the word when things are good. But this experience leads me to actually feel guilty if I don't tell the public about our experience. We had made reservations far in advance and when we got there I asked if we could be put on the top floor (you know how it is with loud people above you - let alone on the sides and the heavy hotel doors slamming shut), and I would happily accept any answer, after all, I knew it was kind of a shot in the dark. However the receptionist didn't answer me and just gave us the keys to 'not the top floor'. And that's fine, really - I am not one to make a big fuss. So we went to our room which was quite lovely and super clean. However, at 8 am there was pounding and scraping so loud (and I would like to mention that I do have heart condition that I take medication for) that it was very obvious that there was major construction happening right over our head. I actually heard other guests in the hall talking about how loud and disruptive this all was. It truly sounded as if someone was ripping the carpet up and possibly slamming the couch (maybe it was the bed?) down over and over. I called the front desk and the woman stated that they were indeed doing a full renovation of the room directly above us. She simply said that there was nothing they could do and without even apologizing said to me, ”have a nice day”. This hardcore construction went on full force as we left (and left extra early as we could't even think in that environment). When my husband and I got to the front desk to return the keys, we asked the woman at the desk if we could speak to the manager (again, we are very polite and understanding people that can endure quit a bit before speaking up) and the woman said the she was the ”front desk manger”. We explained the situation that she seemed to already understand as she agreed that there was full renovation right above our room and that she was sorry but that she had no control over the construction workers. We then asked why they would put guests under (or even around) that kind of noise at an actual hotel. She could don't tell us. She did not offer to make anything right, she didn't offer any true sympathy. I felt like a number, or some kind of unwelcome problem that was brought to her door. I just hope someone will avoid this hotel and save their vacation. I feel strange reviewing negatively but I feel worse if I don't say anything. The hotel itself showed us its values and I wholeheartedly disagree with the way we were treated. With that said I will say that the housekeeping was so kind and friendly and did an amazing job. The housekeeping gets 5 stars. I truly hope they get their priorities in order and don't cause such badness to good, quiet people that trusted them to shelter us appropriately, just so that they could get money for that room.

Das Beste, was Sie für ein Budget Hotel erwarten, unspottlich sauber, guten Bett, super freundlich und hilfsbereites Personal. Sie blieb 6 Nächte während des Jahres UFO Festival, und die Preise waren sehr vernünftig, trotz der Tatsache, dass die ganze Stadt fest reserviert wurde. Das einzige negative für mich war das kostenlose Frühstück. Sie hatten einen Waffel-Eisen, außer dass es 2 Arten von kalten Getreide, Äpfel, Joghurt und Pakete von instant Oatmeal. Sie fügten Brot und ein paar dänische und legten einen Toaster über das Wochenende. Aber für den Preis hätte ich nicht gehandelt. Ich werde sie suchen, wenn wir nächstes Jahr gehen.

Das Hotel war schön und sauber, das Personal war freundlich und hilfsbereit. Keine Beschwerden hier!

Ich hatte Probleme mit dem Internet und ich rief das Front Desk sie half mir in keiner Zeit, mich durch den Login zu gehen. Ich hatte um eine spät gemeldete Auscheck gebeten und die gleiche Dame mit großem Lächeln bestätigte meine Anfrage akzeptiert und sie gab mir 2'o Uhr spät gemeldet ohne jegliche zusätzliche Gebühren. Amazing Lady with wonderful customer service.

Betten sind gut für den Schlaf. Fernseher und Kaffeemaschine funktioniert wie sie sollten. A/C und Wärme waren gut. Aber ... die kleinen Dinge werden nicht von der Mitarbeiter bemerkt, wie drippige Fässer und Lichtblasenprobleme und Zustand der Betten ausfalten. Oh, und sie sind ”tierfreundlich”, was leider bedeutet, dass Hundebesitzer ihre Tiere auf den Boden schütteln lassen, ohne es sogar aufzuholen! Haustierfreundliche Hotels wirklich brauchen, um mit dem Hundeabfall besser zu behandeln, einschließlich dieses. Der nächste Spender für Pop-Taschen befindet sich nicht in einem guten Ort, und es war leer in jedem Fall. Ich habe mein eigenes gebracht, aber klar nicht alle anderen Hundebesitzer -- das Ding lag überall.

Writing this review in the hotel room as we speak. So upon arriving we thought this place to be a good choice. We checked in around 430 or 5pm. We drove in about 8 hours from central Texas and were going to stay one night on our way to Colorado. My sister and nephew had one room and my mother and my myself another. Right away we unpacked and decided what we wanted for dinner. My sister and I went and came back. Around 7:45 I decided to finally shower and lay down. Went to shower and saw the shower was FILTHY! I mean public hair and dirt stains! It was obvious this room was never truly cleaned. Went downstairs and showed the lady at the front desk. She told me she could move us rooms which I decline due to my 71 yr old mother asleep from the long drive. She then told me she could give me a $10 credit?! That's not even covering the taxes! And why should I only get a $10 credit when I checked into this room from a long drive thinking it was ready to go. I asked for the manger she said there was none and the only manger available would not be there till Monday. She handed me a card and it was the AG , Bella Newberry, which I will also be emailing as a few others. This has been such a horrible experience when it should be a pleasant one on our vacation!

This was a very pleasant stay for one night passing through town. Room was modern, very clean, and unusually spacious. Check-in was super fast for a walk-in without a reservation and clerk was friendly and efficient. I was made aware of a small rewards membership discount I was not expecting and that made this location all the better value. The breakfast was typical, perhaps slightly better than average, but added to the value. I rarely say my expectations were exceeded, but I will about the El Rancho!