Finde Hotels in Cranleigh

Where do I start we booked our wedding at this beautiful hotel and we where so so happy but it soon went down hill after that we had around 6 different wedding coordinators I did almost everything for them sent over all menus table plans rooming lists we only got our final bill around 8 days before the wedding and as a staff member at one of there other hotels was told if I did not pay for the we’d they would cancel it my question was why would I pay if you have not given me a final balance we paid what we needed to Then the we’d day was shocking we had taken over the whole hotel so all the bed rooms there where so many things that I was not helped with my wedding chairs where not put out right the grounds where we where getting married had not been cleaned up from a previous wedding I had to do all my chair sashes and my guests where turning up had to help me out I then had ten minutes to get ready before I got married then the food was super but then when one of my guests had her room given to someone else this was not a problem so I thought I said to the receptionist we have rooms left so she could go in to one of them I then went around with her to find that there where rooms left dirty from the gusts the day before this is not what we had paid for I was then asked to go into a meeting the morning after but my husband was not allowed to come in I had still to pay some money that I was not happy to do so 6 days later my husband’s card was charged he had not ever left his card as a pre authorised so them trying to take money from him was against the law you can’t do that I then was called to one of the other hotels by the company operations director mr Ian Heath to be told that the owners want there money I had said that I would like to bring my husband in to the meeting but was not allowed this is not how things should be done I told him how disgusting it was and how bad the wedding was that I had been made to cry on my wedding day and when I said about dirty rooms and a staff member smoking pot in one of the room he couldn’t give a dam he just wanted the money then a week later was my pay day they then took my whole wage without my say so or talking to me about this You are probably wondering why I left it so long it is because I was working ant one of there other hotels in horley I would tell everyone to avoid this company at all costs they don’t give a dam about people or your wedding day it’s all about how much they can get out of you

Wir reservierten dieses Hotel, so dass wir das Dampfzimmer und die Heizungsröhre nutzen konnten, aber beide waren für 3 Tage aus der Reihenfolge, die die Dauer unseres Aufenthalts war. Das Essen im Hotel - der Service war erschütternd Ich wartete 1.5 Stunden für ein veganes Rindfleisch Wellington, dann ein Caulifur risotto, das ich nicht bestellt und wurde die Entschuldigung, dass der Koch nicht genügend Zeit / es würde zu lange dauern, um ein Vegan Wellingotn- obwohl es ein Sonntagsgebäck war und sie wussten, dass ich nicht Fleisch gegessen habe 4 Stunden vor dem Essen und ich ursprünglich gesagt wurde, dass ich 10 Minuten für mein Wellington nach dem Krähen auf die Höhle warten musste- also alles, was ich zu essen hatte, waren Seiten. Das Zimmer war groß- und Hotel unschädlich