Finde Hotels in Childer Thornton

I have to admit that the pillows may nit be the fluffiest that I have ever experienced but the staff are brilliant 👏. Here for a two night stay to do a little ”business” and to play golf at Eastham Lodge down the road less than 10 minutes. I have been very well looked after by all concerned. Great Pie and Chips etc last night with a couple of pints of Brimstage Bitter. Lovely time in the bar this evening after my golf at Eastham Lodge GC today. Another meeting mid morning tomorrow. But could not have been better looked after even if staying in a Six Star establishment in Dubai or similar. The staff (special mentions for Naomi and Abbie) were much better than OK. They seriously enhanced the experience. Great place to stay and I will return and would absolutely recommend 👌.

We recently stayed at as a last minute booking to visit the Chester Zoo Lanterns (05/12/24). Upon arrival, we were greeted by a friendly receptionist and given the key to our room. Our 8 month old daughter was for some reason not down on the booking, so we requested a cot and the woman behind the desk was more than happy to oblige. Come the next day when checking out, we were sarcastically asked how the cot for our baby was, seeming to pointing the finger at us for the booking not going through correctly. I found this very unprofessional and the behaviour of the receptionist unneccesary. We had paid for the hotel in advance, hoping for a cheap and cheerful stay but the attitude shown towards us when leaving left us with a bitter taste in our mouths. The rooms were average, but we thought none of it and did not intend of mentioning the unhygienic standard due to the price we had paid. But due to the service we received when checking out we feel we have no option but to complain. The carpet in the family room had a strong smell of what I can only assume to be urine. As well as this, the cot given to us for our daughter to sleep in was beyond dirty. We felt that she couldn’t sleep in the cot in that condition and she ended up sleeping in our bed. I can only describe it without going into too much detail as dirty. I feel that this would have been kept to ourselves without the sarcastic and unprofessional service we received by your receptionist, and we will definitely not be staying again. I strongly suggest a customer service course would be beneficial. At the end of the day we are paying customers, and I feel I have no option but to bring this to your attention. I am devastated to have wasted my money on the service we received and will not be recommending anyone to stay here

Really lovely surrounding of the old boating houses and Boat Museum Easy to get to and a 5 min drive to Cheshire Oaks and only 30mins to Liverpool Centre The hotel is clean and up to date with a proper leisure facility too. Breakfast was all you could want and quality was excellent too A great hotel for a bargain price through Trip.com

Ausgezeichnete Aufenthalt wie immer sehr enttäuscht in wie preiswert alles ist da ein Pint von Bier 7.50 und Flasche von Prosecco 38 Pfund schreckliches Essen war fantastisch, aber wieder Preise r völlig außergewöhnliche totalen Diebstahl

Ein ruhiger Abend , Mitarbeiter hilfreich und immer lächeln . Will wieder bleiben!!!