Ibis Styles Serpong BSD City

Ibis Styles Serpong BSD City Bewertungen

Ibis Styles Serpong BSD City

Bsd City, Kav Taman Kota Barat Lot Ii No 9, Sampora, Cisauk, Tangerang Regency, Banten, 15345, IndonesiaHoteldetails anzeigen
Ibis Styles Serpong BSD City
Ibis Styles Serpong BSD CityIbis Styles Serpong BSD CityIbis Styles Serpong BSD City
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Gästebewertungen

9.2/10
Großartig
177 Bewertungen
Verifizierte Bewertungen
Lage9.3
Ausstattung9.0
Service9.3
Sauberkeit9.2
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Alle Bewertungen(177)
Positive Bewertungen(175)
Bewertungen mit Fotos/Video(39)
Ausgezeichneter Service(34)
Großartiger Aufenthalt!(25)
Köstliches Frühstück(19)
Ausgezeichnet für Geschäftsreisen(9)
Ruhig & gemütlich(7)
Sauberer Pool(6)
Großartiger Fitnessraum(6)
Nahe am Einkaufsdistrikt gelegen(6)
Negative Bewertungen(2)
MarioMa
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Okt. 2025
Alleinreisender
48 Bewertungen
8.5/10
Sehr gut
Bewertung vom 10. Nov. 2025
A newly opened hotel (2024) right in the center of BSD city, just 10 menit walk from The Breeze and Aeon Mall. Modern facilities, nice pool and gym, and tasty breakfast. The only downside is that the rooms are not very sound proof.
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Antwort der Unterkunft: Dear MarioMa,Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our modern facilities and amenities. We appreciate your comment about soundproofing and will consider it as we continue to enhance our guest experience.Sincerely, Zainul BaharGeneral Manager
Dennis Tan SK
Premium Zimmer mit Queensize-Bett
Aufenthalt im Dez. 2025
Geschäftsreisender
7 Bewertungen
8.0/10
Sehr gut
Bewertung vom 3. Febr. 2026
I have stayed here many times, but I am very disappointed to find that the standards have significantly declined during this visit. Upon entering the room, the floor felt sticky and uncomfortable to walk on. The towels had a noticeable unpleasant odor, and the washbasin was not cleaned properly. In the past, this hotel was known for its excellent service and cleanliness, but it now feels neglected. It is truly disappointing to see such a drop in quality.
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Antwort der Unterkunft: Dear Dennis Tan SK,Thank you for taking the time to tell us about your experience at the ibis Styles Serpong BSD City. I am sorry that your experience did not meet your expectations about unpleasant odor and unproper cleaning wash basin; please allow me to express my sincerest apologies.At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Zainul BaharGeneral Manager
Gastnutzer
Suite mit Queensize-Bett
Aufenthalt im Nov. 2025
Geschäftsreisender
2 Bewertungen
8.0/10
Sehr gut
Bewertung vom 13. Dez. 2025
Good service
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Antwort der Unterkunft: Dear Guest,Thank you for your kind words regarding our service. We are pleased to hear that you had a positive experience during your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you again.Sincerely,Zainul BaharGeneral Manager
Gastnutzer
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Mai 2025
Familie
7 Bewertungen
10/10
Hervorragend
Bewertung vom 29. Juni 2025
The counter staff is very helpful and friendly and makes our check in so happy and ease.
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Antwort der Unterkunft: Dear Guest,Thank you for the great review of our hotel!We are glad that our staff was doing good job to make you enjoyed your stay.We hope to see you again very soon.Sincerely,Zainul BaharGeneral Manager
MBFBisri
Superior-Zimmer (Doppelbett)
Aufenthalt im Aug. 2025
Geschäftsreisender
23 Bewertungen
9.5/10
Wunderbar
Bewertung vom 6. Okt. 2025
Ibis Styles Serpong BSD City is a really nice hotel that balances the functions for business and leisure. You can do business while relaxing and you can relax while conducting business in BSD. I appreciate the swimming pool, spa/massage service, and the gym - that really rejuvenate me after a long day of working. The hotel has great access, short ride to nearby shopping malls, and easy access to the regional toll road. The breakfast quality is also high. Will come back here if I do business in BSD.
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Antwort der Unterkunft: Dear MBFBisri,We very much appreciate your comments regarding your stay at the ibis Styles Serpong BSD City. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Zainul BaharGeneral Manager
Gastnutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Aug. 2025
Familie
1 Bewertungen
10/10
Hervorragend
Bewertung vom 3. Okt. 2025
I stay at Ibis Styles BSD to attend Half Marathon event at ICE BSD. The location is strategic, close to ICE, The Breeze, and Aeon BSD. Recommended for staying with family because this hotel is kids friendly, there are some arcade games in the lobby, kids pool, and small playground for kids. The room is clean, breakfast is good, and the staffs are nice.
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Antwort der Unterkunft: Dear Guest,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Zainul BaharGeneral Manager
Gastnutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Dez. 2024
Familie
6 Bewertungen
9.5/10
Wunderbar
Bewertung vom 10. Jan. 2025
Located in Serpong, the hotel is far from bustling of a city thus gave you a serene stay here. Were greeted by Nining who processed my check in fast and hassle free. We were awed with the room with its design. Likewise for the toilet. We had a room with unblock view, overseeing the flyover across the hotel. The hotel also provided room service 24/7, making you accompanied with food whenever you are hungry at night. The breakfast was decent. Not really sure if the menu is rotated as we only had 1 night stay in this hotel.
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6/11
Antwort der Unterkunft: Dear Amirul,We very much appreciate your comments regarding your stay at the ibis Styles Serpong BSD City. It is always a pleasure to receive positive feedback. I will share your comments with Nining. I am sure that this feedback will serve as an encouragement to her and all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Zainul BaharGeneral Manager
Amielia Pang
Superior-Zimmer (Doppelbett)
Aufenthalt im Dez. 2024
Alleinreisender
22 Bewertungen
10/10
Hervorragend
Bewertung vom 12. Jan. 2025
Brand new hotel located near AEON Mall, need to grab a car to the mall but very near. Great hotel with extremely clean rooms. The room is spacious with a very nice bathroom with all the amenities you need.
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Antwort der Unterkunft: Dear Amielia Pang,Thank you for taking the time to share your feedback about ibis Styles Serpong BSD City.We hope to welcome you back to our hotel very soon!Sincerely,Zainul BaharGeneral Manager
Anonymer Benutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Febr. 2025
Geschäftsreisender
2 Bewertungen
9.0/10
Großartig
Bewertung vom 16. März 2025
Good place to stay near business area
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Antwort der Unterkunft: Dear Guest,Thank you for the positive comment of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Zainul BaharGeneral Manager
kevinwcm
Superior-Zimmer (Doppelbett)
Aufenthalt im Mai 2025
Geschäftsreisender
21 Bewertungen
8.0/10
Sehr gut
Bewertung vom 15. Sept. 2025
Awesome Hotel in the area. One of the best franchise for the business traveller. No frills
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Antwort der Unterkunft: Dear kevinwcm,Thank you for taking the time to share your comment. We hope to welcome you back to our hotel very soon!Sincerely,Zainul BaharGeneral Manager
Jody www
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Sept. 2025
Geschäftsreisender
13 Bewertungen
6.5/10
Bewertung vom 24. Okt. 2025
Hotel room service is convenient. Price is also reasonable.
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Antwort der Unterkunft: Dear Jody www,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Zainul BaharGeneral Manager
Anonymer Benutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Nov. 2024
Geschäftsreisender
25 Bewertungen
9.5/10
Wunderbar
Bewertung vom 8. Dez. 2024
Hotel is clean and nice , staffs are friendly and willing to assist you
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your kind review! We’re delighted to know you found our hotel clean and nice, and that our friendly team was able to assist you during your stay.Providing a welcoming and comfortable experience is our top priority, and your feedback motivates us to keep up the great work. We can’t wait to welcome you back soon!Regards,Zainul BaharGeneral Manager
Arief Karna Miharja
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Mai 2025
Familie
2 Bewertungen
9.5/10
Wunderbar
Bewertung vom 16. Juni 2025
Location and services are excellent. Will definitely visit it again in the future.
Übersetzen
Antwort der Unterkunft: Dear Arief Karna Miharja,We very much appreciate your comments regarding your stay at the ibis Styles Serpong BSD City. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one.Sincerely,Zainul BaharGeneral Manager
Maylissha
Superior-Zimmer (Doppelbett)
Aufenthalt im Okt. 2024
Paar
10 Bewertungen
10/10
Hervorragend
Bewertung vom 15. Dez. 2024
Very clean and tidy, staff are friendly and helpful, very close to BSD area.
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Antwort der Unterkunft: Dear Mrs. Maylissha,Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you found our hotel clean and tidy, and that our friendly and helpful staff made your stay enjoyable.Our location near the BSD area is indeed one of our highlights, and we’re glad it added convenience to your visit. We look forward to welcoming you back for another delightful stay soon at ibis Styles Serpong BSD City!Regards, Zainul BaharGeneral Manager
Gastnutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Sept. 2024
Geschäftsreisender
2 Bewertungen
10/10
Hervorragend
Bewertung vom 31. Okt. 2024
Great stay at Ibis Styles BSD, brand new design and super clean 🫶
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Antwort der Unterkunft: Dear Guest User,Thank you for your positive review! We're delighted to hear that you enjoyed your stay at ibis Styles Serpong BSD City. Our brand-new design and cleanliness are top priorities to ensure every guest's comfort. We look forward to welcoming you back for another wonderful experience in the future!Regards,Nanuk Haryanti Operations Manager