Novotel Qiandao Lake

The hotel looks very good and new . The hotel staff is very friendly and helpful. The location of the hotel is perfect close to shops , restaurants and lake .

Great stay at a clean, friendly hotel, excellent soft play for kids. Nice buffet breakfast. Highly recommended!

We stayed there in November 2023 and got an upgrade with a nice tub in the room. thank you. It was very nice. The only thing which was special for this room, was that the door to the balcony was not closed tight so cold air cold come in. The breakfast had an good amount of different food and was good. The staff was very nice also the did not speak English, but thats no problem.

Family with mouth to Qiandao Lake travel, play three days to find the Novotel hotel Qiandao Lake, choose this hotel is not wrong, very beautiful swimming pool, and children's playground free play, children play, if not to go back to school are not willing to check out. I will come again next time, thanks to the warm service of the front desk and the beautiful sisters in the room. lt feels like home.

It is a merely 3 years old hotel but everything looks pretty worn. The swimming pool is nice but not as nice as on photos. The kids indoor playground is nice for kids under 5. But for the rest, it is not really worth the 5 star. The room design is rather weird. We booked a superior family room with 1 queen bed and 1 single. The size is okay with a balcony. But there is only 1 chair on the balcony. The toilet is facing the bed directly and the shower as well. There is no any privacy for the guests sharing the room. Even with your own child, you deserve some privacy I suppose. The wash table is right next to the bed which is also weird. The overall design is not well thought to my opinion. The breakfast hall is huge but the quality of the food is disappointing (not the worst but definitely not best for a 5 star). The lady standing in front of the breakfast hall for welcoming the guests is always grumpy. The price is too high for what you get in general. But anyway, the island is way too pricy for what it can offer. Will not return any time soon. And the toilet in our room stinks a little.

Beautiful rooms. The breakfast is sumptuous and there's a lot to choose from. The staff there are friendly and helpful. 特別謝謝微小姐的招待！

Good hotel in good location.

帶娃和父母來千島湖，因為中秋節酒店普遍漲價，諾富特相對來説價格公道，酒店內的小童樂園很大小孩每天玩到10點關門走，泳池是室外的，現在的天氣還不覺得冷。酒店大堂很大氣，服務周到，特別是前台lily小姐姐，給我們兩天都送了水果和飲料～ 各方面都比較滿意，衹有兩個問題，1、這個房型的設計不好，廁所與淋浴間隔得很開，洗澡時放浴巾也不方便；2、餐廳衹有一個寶寶椅，對親自酒店來説不合理。