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Lage4.3
Ausstattung4.1
Service4.2
Sauberkeit4.2
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Negative Bewertungen(16)
Alicethx
Deluxe Suite
Aufenthalt im Apr. 2024
Familie
2 Bewertung
4.0/5
Sehr gut
Gepostet am 14. Apr. 2024
Quite a new hotel, still renovating some rooms when we visited. Easy access to food by walking. Staff are friendly and helpful. Overall comfortable stay.
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Anonymer Benutzer
Smartes Familienzimmer - Stadtblick
Aufenthalt im Juni 2024
Familie
7 Bewertung
5.0/5
Hervorragend
Gepostet am 26. Juni 2024
Nice hotel in chengdu, room very clean, staff very helpful n friendly, wifi strong, definitely will come back again
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Yunling
Deluxe Suite
Aufenthalt im Apr. 2024
Familie
5 Bewertung
3.7/5
Gepostet am 20. Apr. 2024
This hotel could be great for a family visiting chengdu. The room was large and modern, with excellent sound proofing. The problem was floor 23 was a construction zone, and our room was only mostly finished with missing cabinets and no AC in 30 degree heat in spring. Then on the last day the builders overloaded the power at 7am, causing smoke in our phone charger and a floor wide power cut. Recommend you check if your floor is a building site before you book.
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Gastnutzer
Deluxe Suite
Aufenthalt im Apr. 2024
Familie
2 Bewertung
1.7/5
Gepostet am 24. Juni 2024
We were distraught with the hotel and the room we got. 1st, the hotel got no aircon but they advertised they had. we booked for a total 4nights and had to suffer with no fan, no aircond for the first night. We went to talk to the receptionist in the morning, they refused to refund us, they gave us an industrial portable aircon. We booked a 3 large bed room. We used the portable aircon in the living room (common space) to cool the area. There was one room with no window and no ventilation. We called the receptionist to send another aircon and they did (reluctantly). There was only one shower in the unit and the door cant close. In the showering toilet, there was also no where to place / hook your cloth without getting it wet. We had to place our clothes outside, and opened the door and take the clothes in when we were done showering (that being said, your other family members cant use the toilet at all when someone was showering).
I wasn't sure if they were short of staffs. The room cleaning service was bad and we didn't bother to really make a fuss about it as we just wanna rest after a whole day out. On our last day, the electricity was cut off as well as the hotel was actually undergoing some renovations and they had to cut the electricity supply (yea we suffocated in the room while packing).
Tbh, i really wont recommend this hotel to anyone else. We were probably bad luck as we booked during the period when they were still renovating. Are they even allowed to start running a business when the facilities were not even ready to serve customer? Huge question mark.