Hôtel Mercure Chartres Centre Cathédrale

Large clean rooms, highly efficiency booking, check-in and check-out service, a central location and a third of the price of another central Chartres hotel who told us they didn't have parking available and provided no alternative. The Mercure gave us helpful information on local parking and we were delighted to cancel our pricey and parking-unfriendly initial choice and rebook with the Mercure. The Colombian receptionist provided excellent tips on the local illuminations. Nancy, on the cleaning staff, kindly helped me with room access. Really impressed by this hotel. If it's indicative of other Mercures I'll trust this brand.

I recently had the pleasure of staying at Mercure Chartres Centre Cathedrale, and overall, it was a delightful experience. The staff were courteous and attentive, ensuring a smooth check-in process and providing helpful recommendations for local attractions. Overall, Mercure Chartres Centre Cathedrale is a solid choice for those seeking a comfortable stay in close proximity to Chartres’ historic attractions.

This is my second stay and I’m happy to say I will be coming back! I got what I paid for and the staff go above and beyond to make sure your stay is comfortable. Recently renovated, I would recommend, especially as for me, the location is unbeatable. The Christmas lights and castle at this time of year are beautiful.

We only had one night at this hotel and it was great, Location was perfect for the Cathedrale and bars / Restaurants. Big room, great staff and finding the parking was OK. Only downfall was this new Accor initiative of only one welcome drink per room well we have decided not to spend any additional money at these hotels in protest for the little amount they are trying to save

Excellent location of the hotel. The rooms are very small, unclean, dilapidated, unmaintained. The food was extremely bad, dirty glasses and dried food residues on the cutlery. You get utensils that you have to keep from appetizers all the way to dessert, the same fork or spoon. The lady at the reception was very unfriendly, problems with the key to open the room, wifi was not working. Only one towel per person. The only good thing about the hotel was its location. I believe that there are more decently arranged and clean hotels in the vicinity that deserve more attention than this one, which is supposed to be 3 stars, but I definitely cannot give it more than 2 stars.