Hotels in der Nähe von Freedom House South End, Charlotte

Sehr sauberes Hotel, riesiger Platz im Zimmer. Das Hotel ist ein sehr hohes Gebäude in bevorzugter Lage in der Innenstadt von Charlotte. Die Hotelleistungen sind sehr inklusive, man bekommt sofort alles was man braucht.

Ich war vor kurzem in diesem Hotel für ein Meeting. Es ist ein einfaches Geschäftshotel, und alle, mit denen ich zu tun hatte, waren professionell und zuvorkommend. Das Zimmer war eine andere Sache. Es war groß und sauber, aber es ließ zu wünschen übrig. Erstens funktionierte der Fernseher nicht. Egal was ich tat, alles was ich bekam war kein Signal. 'Die Tischuhr wurde getrennt. Schließlich fand ich den Draht (unter dem Bett) und schloss ihn an, konnte aber nicht herausfinden, wie ich die Zeit zurücksetzen sollte. Die Glühbirne an der einzigen Leselampe neben dem Bett war entweder ein verherrlichtes Nachtlicht oder fast tot, aber es gab praktisch kein Licht. Die Seifenschale in der Dusche war so locker, dass die Seife und das Shampoo immer wieder abfielen. Der Duschkopf selbst hatte nur eine Einstellung - intensive Sintflut. Es gab wahrscheinlich mehr Dinge falsch, aber ich blieb nur eine Nacht.

From the moment we walked in, we were impressed with the staff. We were greeted by the front desk staff who were extremely helpful and made the check in process seamless. I had difficulty with my key at the elevator twice, and one of the staff showed me what I was doing wrong but handled it in a way that did not make me feel that I was totally incompetent. LOL. He was incredibly gracious. Both he and another young lady at the desk were always checking on us when we arrived or left. They were so personable and fun. I cannot say enough great things about them. They sent up an extra blanket within minutes of asking! The room was a little tight and it does need a little TLC. However, it was extremely clean and the furniture was in great shape. I thought the bed was very comfortable, but my husband did not. But we fight that battle at home. I loved that the bathroom vanity was separate from the shower and toilet. It allowed two of us to get ready simultaneously. The shower head was fantastic with great water flow. The lighting at the vanity was not great, so ladies bring a mirror and sit on the sofa to apply makeup. The light is better there. There is also very little drawer space, so bring extra hangers to hang your clothes if needed. The location is fantastic. It is close to anywhere you need to go downtown Charlotte. We stayed at the Hilton the last time we were in town, and it cannot come close to competing with the Marriot Courtyard. And the Marriott is almost half the cost. I would highly recommend this hotel over the competition!

Das Zimmer war super klein, obwohl ich das “großere” Königszimmer reserviert habe. Es war sehr komfortabel. Wir blieben nur 6 oder 7 Stunden auf unserer Reise durch Charlotte NC. So für einen Ort, nur schlafen, war es großartig.

First off, it was completely not listed with IHG as being under construction. The lobby is closed, and there is no common area in the lobby, minus the restaurant, which does not open until 5pm. Front desk and staff are extremely kind. That’s the whole reason for the 2 stars. In terms of room - I’m currently sitting here trying to find us a different hotel to move to. First off, we have Platinum Elite status with IHG. I completely understand upgrades are subject to availability, and the hotel is busy this weekend. However, I would have expected to be put into a room that wouldn’t typically go to a Priceline customer. Our view is all of the mechanical roof. But, I have a hard time complaining too much about it, as the windows are so dirty, you can barely see the air ducts and other roof equipment. Out of the faucet, room temperature is the only option. Cold and hot don’t work. I needed a little warm water, so used the Keurig to heat some up and - 🤢. Just gross and dirty. The floor and beds appear clean, but overall, the room is drab and disappointing. Given how filthy some parts are though, we certainly won’t be going barefoot here. Had stayed here years ago for a wedding and it was fine. If I’d known it was being renovated, I would have certainly picked somewhere else. My suggestion - pick a different hotel for your visit to Charlotte! We’re flying down for 3 more games this season, and will definitely be staying elsewhere!

The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

Marilyn kümmert sich immer um mich, wenn ich in diesem Hotel bin. Sie ist erstaunlich und Marriott sollte wissen, wie sie oben und darüber hinaus für den Gast geht. Sie mag die Mutter, die Sie nach einer langen Reise brauchen - immer an Ihre Bedürfnisse teilnehmen. Wetter es ist Essen, Getränke oder eine schnelle Check-in oder aus sie macht es passieren. Das Hotel ist immer ruhig und sicher. Ich mache es immer Teil meiner Reisepläne, wenn in der Charlotte Southpark-Zone.

Insgesamt haben wir unseren Aufenthalt genossen. Die Lage war günstig zum Einkaufen und Essen. Das Hotel und das Zimmer hätten etwas sauberer sein können, insbesondere während COVID-19. Es gab eine halbe gebrauchte Toilettenpapierrolle und keine zusätzliche Rolle im Badezimmer. Es gab auch keine Handseife.

***Don’t book here for important events!!*** I came to this hotel for a wedding on Saturday June 1st. The wedding hosts had reserved a set amount of rooms with a discount rate when I booked a king room on April 10th. I had called on Friday May 31st to see if I could check in early, and I was instructed not quite and to try again the next day when I arrive from my flight and they might have a room ready when I arrive. I arrived at 11ish, I call and was told they updated my reservation but no room ready yet. I get there at 12 and I check again, no room ready yet. They said most likely a room won’t be available until normal check in time at 4pm. All this I could understand bc I was requesting to check in early. At 4pm, I tried to check in and was told that they oversold rooms and they did not have a room for me and had no idea when they would have a room. The wedding was at 6pm and I needed to leave at 5pm to make it on time. Crazy!! I was offered the transfer room in the lobby to change and get ready for the wedding but it was still extremely uncomfortable and I was even late for the wedding because someone else was using the room before me!! Fast forward to after the wedding, I get back to the hotel by around 11:30pm. Still no room!!! I was told the assistant manager was cleaning the room as all the housing staff had left for the day. There was even another gentleman in front of me who said he was waiting for 2 hrs for his room and also was told the assistant gm was cleaning his room too. He also told me the hotel overbooked by 11 rooms(which I can’t verify but I certainly believe). I proceed to wait another hour(!!) for my room to be cleaner. At this point it’s around 12:30AM, I’m extremely tired and cranky. Michelle the AGM comes down and informs me my room is ready, which the only positive thing about this horribleeeee experience was Michelle as I could tell she was frazzled with the mess that was left for her and from cleaning rooms, but she was still nice and understanding when I talked to her. And I guess the king bedrooms were all out as I was given a room with two queens just for myself. I definitely will not be staying at this hotel in Charlotte again, nor will I want to stay at any other Hilton Canopy since this seems to be an issue with the reservation system more than anything. Stay away if you have an important event planned for your stay!!