Civitel Akali Hotel

Ein schönes Hotel mit freundlichem und hilfsbereitem Personal!! Gute Frühstücksauswahl und saubere, komfortable Zimmer! Auch ein schöner Poolbereich. Obwohl die Lage gut ist, da es nur ein kurzer Spaziergang zum Strand und ins Zentrum von Chania ist, liegt es an einer sehr befahrenen Straße. Die Umgebung ist sehr heruntergekommen, mit vielen verlassenen Gebäuden und überall Graffiti! Es war eine willkommene Überraschung, von dieser Gegend zu den wunderschönen gepflasterten Straßen mit den herrlichen Tavernen und Geschäften und dem Hafen zu laufen, die alle nur 10 Gehminuten entfernt sind! Ich würde dieses Hotel auf jeden Fall empfehlen, aber seien Sie offen für das Aussehen der Umgebung des Hotels!

Ausgezeichnetes „Stadthotel“, ideal für eine Geschäftsreise (für mich) oder einen Urlaubsort zum Sightseeing in Chania und Umgebung. Die Zimmer waren sehr sauber, ordentlich und gut ausgestattet, das Badezimmer hatte eine anständige Größe und eine gute Regendusche. Das Frühstück war gut, typisch griechische Kost mit ein paar „westlichen Gerichten“, aber alles frisch und gut zubereitet. Der Restaurantbereich war makellos sauber und angenehm zum Essen. Das Personal war in allen Bereichen des Hotels äußerst hilfsbereit und höflich. Ich werde nächsten September zur NMIOTC-Konferenz nach Chania zurückkehren und auf jeden Fall wieder hier übernachten.

The hotel has 4 stars but I am giving it a full credit for many things which are listed below. As many people mentioned, rooms are not as great as on the website, however it's not a tragedy! Our double bed was huge with fresh bedding every day, the room was cleaned daily and new towels were left in the bathroom. We were not run out of anything as all stuff like shampoos, soaps, etc. were replaced by cleaners. The room had LCD TV with English channels, small fridge, AC, hair dryer and lots of different light settings (good if your "second half" wants to read a book before a sleep). The balcony was not huge and there was one table and two chairs. Staff of the hotel is mostly very young with keen to help others. There arranged a car rental for us with good price and they were always very helpful. Akali hotel has wifi connection from every room without any password. There are also 2 quite new PCs at the ground floor with a printer for guest usage - they are keep clear of any viruses and you can browse internet with Mozilla in Private Mode (nothing (passwords, history, cookies) will be stored at the computers). The pool is small (up to 1,5 m deep) but it's clean and tidy. Breakfasts were jolly good! We could choose from Original Cretan Food and Continental. The buffet was always full and there was at least one member of staff waiting with coffee jug to top up our cups. Location - it's not in the old town centre but it's about 10 minutes walk from there. Overall, the hotel deserves for 4 stars, however I am giving it a 5 stars because my experience was not as negative as other people's reviews. Very good value for money!

The hotel is bear to the Old town(it can be reached by feet) , the personnel is very kind and everything is brand new and clean , service is wonderful and breakfast is delicious, definitely a hotel to keep in consideration if you visit Crete , i’ll be back for sure .

Everything was just perfect! The service, location, room quality, food etc. Would definitely recommend. The old town was just a few minutes away so we could walk everywhere easily. We wanted to rent a car and the staff was very helpful and did it for us. The hotel had free parking too, which was a big plus since the area was very crowded. The room was very modern and comfy, and the ac worked perfectly. I also wanna thank the hotel staff, everyone who worked there was extremely nice and helped us with everything we asked for. This was our first trip to Crete and the hotel definitely played a part in making it the most enjoyable and unforgettable experience. We'll know what hotel to book the next trip we make here! ＜3

My friend booked this hotel after reading the reviews and we were not disappointed. Lovely hotel, very clean and spacious. Staff friendly and always available to help. Situated 10 mins from main town where you could find an abundance of superb restaurants, bars and shops. Less than 10 mins walk to quieter beach area which also had a few places to eat and drink. Overall, a great experience and would definitely stay here again.