Elia Potie

Mimo, iż miejsce znajduje się w samym centrum Starego Miasta i wieczorem słychać muzykę dobiegającą z podniosłych barów to jest to idealna lokalizacja, aby zarówno zwiedzić Chanie jak i dojechać do dalszych miejsc. Śniadanie podawane w głównym hotelu ok 100 metrów było wystarczające a obsługa potrafiła załatwić każdą sprawę, począwszy od usterki kranu skończywszy na załatwienie wynajęcia auta z dnia na dzień. Zdecydowanie polecam :)

Kamers waren netjes, alleen het is een keten waarbij er kamers verspreid over de hele stad zitten. Wij moesten bijvoorbeeld bij een andere vestiging ontbijten en inchecken. Daarnaast zat deze kamer precies boven een café, wat harde muziek draaide tot 02:00 's nachts. De kamer op zich was wel erg netjes.

At first, we stayed here for three nights, but we loved the place so much so we extended our stay for one more night. The location in the old town is great, everything is near. The room is amazing, clean and very spacious, with a huge balcony looking over the awesome pedestrian area. Wifi was great. One notice to people with a car, you can park for free around 10 minutes from hotel, just across a street from Parking Plaza, there is road that goes a bit downwards bellow a fortress. A lot of free parking space.

I was very pleased with my stay here for 6 nights. I arrived late at night so the hotel reception was a little tricky to find, and I was nervous since all the shops were closed and the streets were kind of empty but actually the neighborhood is entirely safe and right in the middle of all the action. I loved having everything right at my doorstep - restaurants, shopping, the old town center. The room was clean and actually much larger than I expected. Good wifi, powerful air conditioner, comfortable bed. Overall I had a great stay and highly recommend for anyone watching their budget but wanting to be in the heart of everything.

I booked to Elia Potie in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room afte two hours. Moreover, the room is above a bar and there is music playing until one a.m. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed ********** immediately and they were trying to find the manager but he/she was hiding!

ottima struttura al centro di Chania a pochi passi dal porto vecchio; camere pulite e letto con materasso molto comodo; vengono forniti: kit vanity, shampoo, bagnoschiuma e crema corpo più kit ciabattine ed accappatoio. Wifi gratuita, cassaforte, frigobar con 2 bottiglie d'acqua per il 1° giorno. In camera è presente la macchina per il caffè e ci sono a disposizione 2 cialde e bustine di thè con 2 bellissime tazze. Camere piccole ma con arredo moderno e di buon gusto e colori. La struttura si trova a ridosso della via della movida ma le finestre sono insonorizzate e non si percepisce molto il rumore; siamo in pieno centro dove ci sono localini e negozi: c'è tutto. La reception si appoggia all'altro hotel "Elia Betolo Hotel" a pochi metri e proprio li è possibile, se si vuole, usufruire della colazione ad un prezzo di 10 euro a testa: questo l'ho trovato esagerato. Comunque nei pressi si trovano bar e pasticcerie dove scegliere di poter fare colazione. Essendo in una zona centrale ed in alcuni punti a traffico limitato, è da tener conto che c'è molta difficoltà nel trovare parcheggio, c'è il rischio di parcheggiare lontano e poi farsi una bella passeggiata. a noi non è pesata questa cosa. Nel complesso sono soddisfatta.