Holiday Inn Express Changsha South Railway Station Bewertungen

Antwort der Unterkunft: Dear Guest, thank you for taking the time to leave us a review of your stay with us. We are delighted to hear that everything went as well as you deserve! We hope you will return to us in the near future! IHG Social Listening Team

Antwort der Unterkunft: Dear Guest, We're delighted to have met you and are truly grateful for your valuable review. The spacious room is equipped with a comfortable bed, a cozy sofa, an LCD TV, bathroom facilities, etc., providing you with a comfortable stay experience. When you wake up in the morning, we've prepared a buffet breakfast. It includes a combination of Chinese and Western dishes, as well as changsha - style local delicacies. There is also a steaming open - kitchen area, ensuring a balanced and nutritious meal. We're well - prepared and always looking forward to your next visit. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the time to share this valuable feedback with us. We apologize for not providing you with a pleasant experience in terms of service during your stay. In the future, we will continue to improve our service details and provide English training to all employees. Thank you again for your valuable suggestion regarding English prompts, which we will share with our management team for reference in future improvement work. We look forward to the opportunity to welcome you back again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you enjoyed our hotel's location and facilities. However, we apologize for any inconvenience caused by the lack of soundproofing in the room. If you are a light sleeper or feel uncomfortable due to external factors, we can provide you with earplugs for better sleep quality or arrange a quieter room if available. We will share your feedback with our management team and use it as a reference for future improvements. We look forward to welcoming you back again.Best regards, IHG Social Listening Team

Antwort der Unterkunft: 尊貴的賓客您好，再華麗的辭藻也不及您真心實意的肯定，您的肯定如夏日清風、冬日暖陽般，令小智動力滿滿。小智家採用智選假日新一代設計，開放島式接待台更具親和力；智空間，靈活多變的空間與模式轉換，滿足多種功能需求；自助洗衣閣、小型健身房、自助商務區，讓入住體驗更便捷、更豐富；實用又具有新鮮感的全新客房，帶給您顏值與技能雙高的全新體驗。自開業以來，小智就把“服務至上”當成成長的基石，希望這裏對旅途中的您來説不止是一個停靠休息的地方，更是一個温馨舒適的“家外之家”。隨時恭候您的再次光臨。祝您步步高昇。 智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，衷心感謝您此行選擇長沙高鐵南站智選假日酒店。首先非常感謝您選擇我們南站智選假日酒店，今後我們將保持一貫的專注，再接再厲。同時在服務方面沒能帶給您美好的體驗，小智向您致以誠摯的歉意。今後我們會繼續加強對工作人員的專業培訓與指導，努力奉上更加親切、周到的專業服務。真誠邀請您再次入住。祝您笑口常開。 智選假日賓客關懷團隊

Antwort der Unterkunft: Dear guest, thank you for sharing this valuable review with us. Our hotel is located near Changsha South Railway Station and nearby subway stations for lines 2 and 4. Additionally, there are some restaurants and late-night food vendors in the vicinity. If needed, we are more than happy to share information about local cuisine with you. Our breakfast is designed to be balanced and nutritious, with a combination of Western and Chinese cuisine, including freshly made Changsha rice noodles. We apologize that the variety of dishes did not meet your expectations. In the future, we will adjust our breakfast menu based on customer feedback. We look forward to welcoming you back again soon. Best regards, IHG Social Listening Team

Antwort der Unterkunft: 尊貴的客人您好，看到您肯定的一瞬間，感覺天空的雲朵更白，陽光更明媚了，您的神奇力量給了小智無限動力。小智精心打造温馨舒適的酒店環境，為您奉上酣暢淋漓的沐浴，安靜舒適的睡眠，客房、公區全覆蓋的高速無線網，以及營養均衡的智選早餐等超值體驗。在這裏，您擁有的不僅僅是乾淨的客房、完善的設施和專業的服務，更是一個讓您倍感舒適温馨、盡享自我的温馨港灣。衷心期盼您的再次到來。祝您夢想成真。

Antwort der Unterkunft: Dear Guest,We sincerely appreciate you taking the time to write a review and reading your comments is truly inspiring. Our rooms are clean and spacious with comfortable beds, LCD TVs, cozy sofas, and brand-name bathroom amenities to meet all your travel needs. Our breakfast combines both Western and Chinese dishes, including local specialties like Changsha rice noodles, ensuring a balanced and nutritious meal. During your stay, our staff is always available to assist you with any inquiries. We look forward to welcoming you back on your next visit. Thank you again for your support and feedback. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest, thank you for your love for our hotel and your review. It's an honor to know that you approve of the hotel's hygiene. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We will keep striving and look forward to your next visit at any time. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for sharing this valuable review. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We have carefully selected Kingkoil brand mattresses, paired with soft and firm pillows, along with high - quality bedding to ensure you enjoy a good night's sleep. The hotel has a breakfast restaurant where we provide sincere service. The breakfast offerings combine Chinese and Western cuisine, and there are also special Changsha delicacies. During your stay, if you have any questions, you can communicate with the staff in a timely manner. We look forward to your next visit. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,Thank you for choosing to stay at our hotel and for sharing your valuable feedback. Our prime location is one of our key strengths, offering easy access to the West Square of Changsha South Railway Station on foot, as well as proximity to Line 2 and Line 4 subway stations. You'll also find a variety of restaurants and shops nearby.We pride ourselves on providing a clean environment, warm and professional service, and well-equipped facilities—all at an affordable price. Enjoy a refreshing shower, a peaceful night's sleep, and a balanced, nutritious breakfast buffet as part of your stay. Your satisfaction is our greatest reward.We sincerely look forward to welcoming you back again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for choosing our hotel among many options and providing valuable feedback. The excellent location is indeed one of the advantages of our hotel, with convenient transportation and complete commercial facilities to save guests valuable time and energy. We apologize that our staff's service did not meet your expectations, and we will continue to strengthen training efforts to provide guests with more professional services. We look forward to your continued patronage of our hotel. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,Thank you for your visit and positive feedback. Ensuring your comfort is our primary goal. As we strive for continuous improvement, your support and companionship are invaluable to us. We will maintain our high-quality service and excellent guest care, dedicating ourselves to creating a comfortable and welcoming environment for all our guests. Once again, we sincerely appreciate your kind words and look forward to welcoming you back in the future.Warm regards,IHG Social Listening Team