Holiday Inn Express Changsha South Railway Station Bewertungen

Antwort der Unterkunft: Dear Guest, We're delighted to have met you and are truly grateful for your valuable review. The spacious room is equipped with a comfortable bed, a cozy sofa, an LCD TV, bathroom facilities, etc., providing you with a comfortable stay experience. When you wake up in the morning, we've prepared a buffet breakfast. It includes a combination of Chinese and Western dishes, as well as changsha - style local delicacies. There is also a steaming open - kitchen area, ensuring a balanced and nutritious meal. We're well - prepared and always looking forward to your next visit. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the time to share this valuable feedback with us. We apologize for not providing you with a pleasant experience in terms of service during your stay. In the future, we will continue to improve our service details and provide English training to all employees. Thank you again for your valuable suggestion regarding English prompts, which we will share with our management team for reference in future improvement work. We look forward to the opportunity to welcome you back again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you enjoyed our hotel's location and facilities. However, we apologize for any inconvenience caused by the lack of soundproofing in the room. If you are a light sleeper or feel uncomfortable due to external factors, we can provide you with earplugs for better sleep quality or arrange a quieter room if available. We will share your feedback with our management team and use it as a reference for future improvements. We look forward to welcoming you back again.Best regards, IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for sharing this valuable review with us. Our hotel is located near Changsha South Railway Station and nearby subway stations for lines 2 and 4. Additionally, there are some restaurants and late-night food vendors in the vicinity. If needed, we are more than happy to share information about local cuisine with you. Our breakfast is designed to be balanced and nutritious, with a combination of Western and Chinese cuisine, including freshly made Changsha rice noodles. We apologize that the variety of dishes did not meet your expectations. In the future, we will adjust our breakfast menu based on customer feedback. We look forward to welcoming you back again soon. Best regards, IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,We sincerely appreciate you taking the time to write a review and reading your comments is truly inspiring. Our rooms are clean and spacious with comfortable beds, LCD TVs, cozy sofas, and brand-name bathroom amenities to meet all your travel needs. Our breakfast combines both Western and Chinese dishes, including local specialties like Changsha rice noodles, ensuring a balanced and nutritious meal. During your stay, our staff is always available to assist you with any inquiries. We look forward to welcoming you back on your next visit. Thank you again for your support and feedback. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest, thank you for your love for our hotel and your review. It's an honor to know that you approve of the hotel's hygiene. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We will keep striving and look forward to your next visit at any time. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for sharing this valuable review. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We have carefully selected Kingkoil brand mattresses, paired with soft and firm pillows, along with high - quality bedding to ensure you enjoy a good night's sleep. The hotel has a breakfast restaurant where we provide sincere service. The breakfast offerings combine Chinese and Western cuisine, and there are also special Changsha delicacies. During your stay, if you have any questions, you can communicate with the staff in a timely manner. We look forward to your next visit. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for choosing our hotel among many options and providing valuable feedback. The excellent location is indeed one of the advantages of our hotel, with convenient transportation and complete commercial facilities to save guests valuable time and energy. We apologize that our staff's service did not meet your expectations, and we will continue to strengthen training efforts to provide guests with more professional services. We look forward to your continued patronage of our hotel. IHG Social Listening Team

Antwort der Unterkunft: Dear Guests, Thank you for your love and kind comments on our hotel.The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We are committed to creating a pleasant living experience for every guest. During your stay, if you have any needs, you are welcome to contact our staff at any time. We will serve you with great enthusiasm. We also have supporting facilities such as quiet guest rooms, a restaurant, a laundry room and meeting rooms. We hope you will like the environment we have created and enjoy the wonderful time during your stay. We hope you will visit us again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for staying at our hotel and sharing this valuable review. Our hotel is located beside Changshanan Railway Station, close to the subway station of Line 2/4. You can easily reach the city center by taking Line 2. Besides, there are also some restaurants and convenience stores beside the hotel. If necessary, our staff will be more than happy to share with you the information about the surrounding facilities. We are terribly sorry that the room cleaning this time didn't meet your expectations. In the future, we will strengthen the cleaning of the rooms. When you encounter hygiene problems, you can also contact our staff in time. We will redouble our efforts in the future and look forward to your coming again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the time to share your valuable stay experience with us. We carefully decorate our guest rooms with exquisite and complete supporting facilities, ensuring quality and comfort. The intelligently designed shower system in the bathroom provides you with a refreshing and invigorating shower experience. We kindly remind you that if you have any room location preferences, please inform our front desk staff during check-in, and we will do our best to arrange a suitable room for you based on availability. We sincerely invite you to visit us again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for choosing our hotel during your trip and sharing your experience of staying with us. It is about 900 meters' walk from the hotel to the west square of Changshanan Railway Station. There are some restaurants and convenience stores nearby. The hotel is approximately 1 kilometer away from the subway stations of Line 2 and Line 4, boasting a highly advantageous location. Although our hotel is in the same building as other hotels, we have our own dedicated elevator, along with safety guarantees such as an international - quality elevator control system, an electronic door lock system, and comprehensive electronic surveillance in public areas. We sincerely invite you to choose our hotel again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the time to share this valuable review with us. The hotel's prime location near Changsha South Railway station and access to local cuisine and restaurants, as well as the nearby subway lines 2/4, are some of our major advantages. We apologize for any inconvenience caused by the elevator's cleanliness not meeting your expectations. We will enhance our cleaning efforts to provide a cleaner and fresher environment. With your support, we are confident in maintaining meticulous service and providing guests with a warm and comfortable stay. We look forward to welcoming you back again at any time. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for sharing this valuable review with us. Although our hotel is located in the same building as other hotels, we have a dedicated elevator for our guests. If you are a light sleeper or find that the surrounding environment affects your sleep, please contact our staff and we will try our best to arrange a quieter room based on availability. The hotel is about a 10-minute walk from the west square of Changsha South Railway Station. We also offer free shuttle service for our guests, which can be reserved with the hotel's front desk in advance. We certainly look forward to seeing you again and hopefully sooner rather than later! IHG Social Listening Team