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Verifizierte Bewertungen
Lage4.7
Ausstattung4.6
Service4.7
Sauberkeit4.8
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Negative Bewertungen(15)
Vincent Kam Seng Kee
Business-Zimmer mit Queensize-Bett
Aufenthalt im Dez. 2024
Pärchen
7 Bewertungen
4.5/5
Großartig
Gepostet am 13. Jan. 2025
This is my 3rd time staying in the hotel. The executive floors on 20th and 21st floor are highly recommended as it has been recently refurbished. However, this time around found some dirty / blood stains on one of the pillow covers upon checked-in. Immediately asked for a change of pillow covers/pillows, which was attended quickly. Overall, a highly recommended hotel given its strategic location.
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Antwort der Unterkunft: 尊敬的貴賓!感謝您對酒店的支持與不吝誇獎,您的鼓勵就是我們前進的動力,願這個冬天你的世界被温暖和愛意包圍,生活如詩如畫,快樂無邊。
Kwang0216
Superior Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Okt. 2024
It was my first time visiting Changsha, China.
I need to share some of my experiences stating this hotel.
First, location of great. It was just 15m from the metro station. I used an elevator to get to the first floor with my suitcase.
Second, Manager 'Doris' was very kind when I was checked in. Gave me a lot of information about around the hotel. I really appreciate it.
Third, the room was great. They said this hotel was the number one hotel in the past, and I agreed. The room was clean and big mine had second floor with two bathroom.
Fourth, breakfast was a great impression.
I could taste many kinds of Hunan food.
For noodles, you can order to lady at the table, I really enjoyed that stired green pepper with pork noodle.
I didn't expect great service the first time, but I got a great impression on their service, to be honest.
I will be happy to visit this hotel next time.
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Antwort der Unterkunft: Dear Kwang0216!Thank you for your commend.our hotel is the second five star hotel in hunan province.it is our first pursue to provide high quality service to the guests.and we will never stop for it.your compliments is our best motivation.we well be very happy if we can see you again in the future.best wishes for the rest of your journey!
RJS174
Superior Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2024
Single
10 Bewertungen
4.0/5
Sehr gut
Gepostet am 27. Dez. 2024
Old school grandiose hotel with a sense of style that makes it unique. Well worth the money.
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Antwort der Unterkunft: Dear guests!Thank you for choosing to stay at Zhongwei Shennong Hotel,Changsha.and thanks for your recognition of our hotel.Your recognition of our services is our driving force. We sincerely hope that you can continue support us,look forward to your visit again, and wish you a happy life.
Eddie Ronald
Executive-Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2023
Pärchen
35 Bewertungen
2.5/5
Gepostet am 25. Dez. 2023
There is no indication of letting you know that we could not drink the water that should be paid for. The slippers that we normally take home from hotels we visited we never paid for. This is the very first time I had to pay for slippers when a person called me to let me know I must pay for the water and the slippers. It was as so noisy with maintenance going on, on our floor, we complained and they had to change our room. I wouldn’t recommend this hotel to anyone.
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Antwort der Unterkunft: Dear guests!Thank you for choosing to stay at Zhongwei Shennong Hotel,Changsha.Our hotel was opened in 1997 and is the second five-star hotel in Hunan Province.On the basis of inheriting and developing Shennong culture,we have been regularly renovating and reconstruction of hotel's facilities and equipment,and regularly maintaining them to continuously improve the guest consumption experience.We apologize for disturb your rest due to the reconstruction noise during your stay,We promptly change and upgraded your room type,hoping to gain your forgiving and understanding; Regarding the issue of room slipper charges you mentioned,in response to the government's plastic restriction order,all hotel rooms are equipped with environment-friendly slippers,which provide better comfort compared to disposable slippers.All slippers will be disinfected at high temperatures before being matched again.Guests can use them trustingly.If any inconvenience is caused during the communication details,we deeply apologize again.We sincerely hope that you can continue to trust and support us,look forward to your visit again, and wish you a happy life.