Plot 181, 3B, Industrial Area Phase I, Chandigarh, 160002, IndiaHoteldetails anzeigen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht
Gästebewertungen
4/5
Sehr gut
70 Bewertungen
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Verifizierte Bewertungen
Lage4.0
Ausstattung4.0
Service4.0
Sauberkeit4.0
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Alle Bewertungen(70)
Positive Bewertungen(46)
Bewertungen mit Fotos/Video(3)
Ausgezeichnete Lage(2)
Negative Bewertungen(4)
Anonymer Benutzer
Aufenthalt im Juni 2024
Familie
8 Bewertungen
1.0/5
Gepostet am 17. Juli 2024
I booked a prepaid stay at this hotel, including breakfast, but due to a last-minute transportation cancellation, I had to cancel my reservation. I spoke with 3 different hotel representatives over the phone, and they all assured me that cancellation would not be a problem given the circumstances. However, when I followed up, the hotel refused to refund or modify my prepaid booking.
Despite my polite requests and explanations, the hotel was only interested in taking my money without providing any service or accommodation. They kept delaying a decision and ultimately told me that the prepaid booking could not be changed or canceled. This was an extremely frustrating and disappointing experience, especially from what is supposed to be a 5-star establishment.
I ended up paying completely out of pocket for a stay that never happened, all because the hotel prioritized keeping my money over addressing my valid situation and requests. I would strongly caution anyone from booking with this hotel, as their customer service is severely lacking, and they do not seem to value their guests or act in good faith. An absolutely pathetic experience overall!
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Pattama
Aufenthalt im Juli 2024
Business
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Aug. 2024
Good service, nice room and lovely hotel.
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Gastnutzer
Aufenthalt im Sept. 2023
Business
33 Bewertungen
2.5/5
Gepostet am 17. Okt. 2023
Put the sign on the bed to change bed sheet BUT never change ? ? ? Shower gel etc. also never top up ? ? ?
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Gastnutzer
Aufenthalt im Sept. 2023
Business
33 Bewertungen
3.7/5
Gepostet am 8. Okt. 2023
So far good location. BUT not much choice on food hope can improve the food menu
The ambience was truly exceptional—elegant, comfortable, and welcoming. The staff were attentive, professional, and went out of their way to ensure every need was met, adding a personal touch to the experience. The food was another highlight—delicious, diverse, and beautifully presented. Every meal was a treat, showcasing the hotel’s commitment to quality and detail. Thank you for making my stay so memorable. I would highly recommend Novotel to anyone seeking a luxurious and seamless hospitality experience!
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Antwort der Unterkunft: Dear Guest, Thank you for your wonderful feedback on this esteemed forum. It gives me great pleasure that your recent experience at our hotel was enjoyable. I will surely share your comments with my team who will be thrilled and motivated. It was a pleasure to have you visit us and we look forward to welcoming you again. Best regards, Ashish Battoo General Manager Novotel Chandigarh Tribune Chowk
Adityabalajee11
Aufenthalt im Juli 2024
Reise mit Freunden
5.0/5
Hervorragend
Gepostet am 19. Aug. 2024
I study in Chandigarh University so I regularly keep visiting Chandigarh for weekend fun but it was my first stay at Novotel Chandigarh Tribune Chowk and it turned out to be a truly enjoyable experience. The check-in process was smooth and efficient, immediately making me feel welcome. As I entered the lobby, I was impressed by the Porsche car center, which added a luxurious touch to the hotel's atmosphere. The room was spacious and comfortable, offering plenty of space to relax. The bed was cozy, and the overall setup made me feel right at home. The staff was incredibly attentive, ensuring that everything was perfect throughout my stay. Special thanks to Miksha and Anshika at the lobby, who were very helpful in explaining everything and making my stay even more comfortable. The cafeteria was quiet, clean, and provided a pleasant dining experience. I enjoyed French fries, sandwiches, and waffles, all of which were delicious and well-prepared. I highly recommend this hotel for anyone seeking a comfortable and pleasant stay in Chandigarh.
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Antwort der Unterkunft: Dear Guest, Thank you for your wonderful feedback on this esteemed forum. It gives me great pleasure that your recent experience at our hotel was enjoyable. I will surely share your comments with my team who will be thrilled and motivated. I have personally thanked Miksha & Anshika for making your visit a memorable one. It was a pleasure to have you visit us and we look forward to welcoming you again. Best regards, Ashish Battoo General Manager Novotel Chandigarh Tribune Chowk
Gastnutzer
Aufenthalt im Jan. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 4. Febr. 2025
Had a wonderful stay at Novotel Chandigarh! Special thanks to Mridul for a smooth check-in and Ravneet for the warm welcome. The room was comfortable and the service was excellent. Highly recommended, and look forward to staying here again in future!
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Gastnutzer
Aufenthalt im Jan. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 4. Febr. 2025
Stay was excellent. Rooms were so good and comfortable and cozy , Ravneet and Taruna were very helpful in the lobby from front desk breakfast was so delicious with variety of options …… overall a great stay and surely come back soon and recommend
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Gastnutzer
Aufenthalt im Jan. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 4. Febr. 2025
Stay was very comfortable ! Staff was very polite from front desk Ravneet from front desk esscorted me till room which was very humble of her thanks Ravneet ... rooms very cozy and very comfortable and food was delious would surley come back again
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Gastnutzer
Aufenthalt im Jan. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 3. Febr. 2025
Stay was very comfortable and nice ! Everything was up to the mark and to the point !! Rooms were very comfortable and cozy !!! Food was excellent , tasty and with so many options ! Ravneet and maya in the lobby were very helpful!!! Ambiance was great and very good hospitality
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Gastnutzer
Aufenthalt im Jan. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 2. Febr. 2025
Amazing experience Great staff, well mannered and organised place, would like to come again soon. Beautiful restaurant and had tasteful food with luxurious rooms and with well reserved amenities. I would like to recommend this place with my relatives surely.