Citadines Cebu City Bewertungen

Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu schreiben. Ich habe festgestellt, dass wir Ihre Erwartungen in bestimmten Aspekten Ihres letzten Aufenthalts bei uns nicht erfüllt haben. Es tut mir sehr leid, dass ich Ihnen nicht den Service bieten konnte, den alle unsere Gäste erwarten und verdienen. Wir suchen ständig nach Möglichkeiten, unsere Dienstleistungen zu verbessern, und aufgrund Ihres Feedbacks werde ich meine Bemühungen darauf konzentrieren, Verbesserungen in Bezug auf die genannten Bereiche voranzutreiben. Nochmals vielen Dank für Ihr geschätztes Feedback. Wir alle im Citadines Cebu City freuen uns darauf, Sie wieder in einer unserer Residenzen mit Service begrüßen zu dürfen. Mit freundlichen Grüßen Abegail NICOLAS | Manager, Gästeservice

Antwort der Unterkunft: Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our friendly staff and excellent facilities. It's great to know that you enjoyed the cooking amenities, ample drinking water, and our clean pool. We're also pleased that you found the nearby Robinsons and Abaca Baking convenient. Your kind words mean a lot to us, and we look forward to welcoming you back soon. Kudos to our team for providing excellent service!

Antwort der Unterkunft: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our location, friendly staff, and great food. It's fantastic to know that you would choose our hotel again if you return to Cebu. We look forward to welcoming you back soon!

Antwort der Unterkunft: Dear Paolo, Thank you for your wonderful review! We're delighted to hear that you enjoyed our perfect rooms, amazing breakfast, and excellent gym and swimming pool facilities. We're thrilled to be your top choice in Cebu and look forward to welcoming you back for another exceptional stay!Best regards, Abegail Nicolas | Manager, Operations

Antwort der Unterkunft: Thank you for your detailed feedback! We're glad to hear that you found our facilities to be good and enjoyed your stay in our studio. We apologize for the inconvenience you experienced with the restaurant booking and the breakfast buffet. Your comments about the café machine and the freshness of the pastries are noted, and we will work on improving these aspects. We appreciate your understanding and are pleased to know that you plan to return. We look forward to welcoming you back soon!

Antwort der Unterkunft: Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you experienced with the room readiness, air conditioning in the lobby, and the cold shower. Your comments about the non-potable water and limited pool loungers are also noted. We're glad to hear that you found the location convenient, enjoyed the breakfast, and appreciated the friendliness of our staff. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.

Antwort der Unterkunft: Dear Wenie, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service

Antwort der Unterkunft: Dear valued guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service

Antwort der Unterkunft: Dear Valued Guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abby Nicolas | Manager, OperationsBest regards, Abegail Nicolas | Manager, Guest Service

Antwort der Unterkunft: Thank you for your wonderful feedback! We're delighted to hear that you had a great stay and enjoyed both the accommodation and the food. Your kind words mean a lot to us, and we look forward to welcoming you back soon!

Antwort der Unterkunft: Dear jeunssi, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service

Antwort der Unterkunft: Dear Valued Guest, Thank you for taking the time in writing us a review! We are constantly looking at ways to improve our services, and, following your feedback, I will focus my efforts to drive improvements in terms of the areas mentioned. Once again, thank you for your valued feedback. From all of us at Citadines Cebu City, we look forward to welcoming you again at any one of our serviced residences. Best regards, Abby Nicolas | Manager, OperationsBest regards, Abegail Nicolas | Manager, Guest Service

Antwort der Unterkunft: Thank you for your kind feedback! We're delighted to hear that your family enjoyed staying at Citadines Cebu City and found it very clean and great for families. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Abegail Nicolas| Manager, Operations

Antwort der Unterkunft: Dear Peashoots, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay. Please know that the taxis along the Baseline center is not directly related to the hotel though we have our hotel car as well which has fixed rates. Once again, thank you and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service