PalazzoBellini

環境乾淨整潔，BNB 小姐姐相當友好，儘管語言不停通，還是願意提供翻譯軟體提供資訊，對於我們的需求也都盡可能的滿足，浴室蓮蓬頭水壓超強，相當帶勁兒，門口好停車，對自駕來說非常推薦。

BEWARE! There is no one on premises should you encounter a problem, and we DID encounter a problem with the plumbing. The room smelled of sewage and they did not fix it. They wouldn't even come to the hotel to see what we had complained about. Via Text they offered us a different room but when we got back to the hotel, there was no other room available and there was no one to speak with. We had no choice but to endure the smell until the next day. The other thing is the so-called breakfast. You have to walk a block away to a small cafe for 1 coffee and 1 pastry - that is it! That is not breakfast. When we first arrived, the people were there to greet us and were in quite a rush to take our money (which I thought was odd), give us the keys and then leave. It was like they were bothered that they (2 women) had to be there at all. They did give us a WhatsApp # to text with them, but we never saw them or were able to speak with them again, even when we checked out. There are absolutely no amenities nor customer services here at all. You are totally on your own. I wish you good luck if you choose to stay at this place. Also understand that there is no elevator, so you must carry your luggage up a very long flight of stairs by yourself. There is no one there to help you at all. "Palazzo" is definitely a misnomer! I strongly suggest you stay somewhere else.

Appena finito di soggiornare in questa magnifica struttura. Ospitati con gentilezza in un palazzo antico ma ristrutturato nei minimi dettagli, pulito e situato in un punto strategico di Catania. Ritorneremo e lo consiglieremo ad amici !!!