My wife and Myself were on a Saga/Titan holiday for a week in Kyrenia. After a very early start from the U.K. and a rather long drive to the Oscar Hotel we were so looking forward to a hot shower and dinner. Sadly this did not happen, we were allocated the wrong grade of room and even worse, miles from the nearest elevator. I had to take my invoice from Saga/Titan to reception to prove that we were in the wrong grade of room. We were informed that nothing could be done to rectify the mistake until the next day as the Hotel was full. My wife is disabled, so we spent a miserable night, missed out on our included trip to Nicosia that departed the hotel at 0815 the next day. We were eventually moved to a superb room, (next to an elevator) at approximately 1350 on day two. Things started to look up after the disastrous start to our holiday at the hotel. We were looked after by the lovely ever smiling lady receptionist Merve Didem Emiroglu and the gentleman Azam Mohammad, nothing was too much trouble for them. Azam Mohammad drove my wife and myself down to the pool side for lunch everyday using the hotel golf buggy. He looked after us so well, that we decided to forgo the other Saga/Titan included excursions so that we could chill out and relax at the pool side. The team at the poolside restaurant were a happy bunch and served us very nice luncheons and liquid refreshments. Thanks to them all we had a wonderful relaxing holiday and after talking to some of the other guests on our tour party we feel that we made the right decision to stay put and chillout. Talking about hotel staff putting themselves out for hotel guests . The crown on one of my front teeth decided to part company and left a horrid gap, and we were meant to fly home in approximately 48 hours time. Merve, our favourite receptionist lady, contacted her dentist ,organised a taxi to take us there and back, and have the crown reinstated and put the smile back on my face. First class treatment all-round. I would also like to thank the staff in the dinning room for looking after us and making our dinning experience a pleasure. Sorry we misplaced the slip with your names on, but we will always remember your smiling faces as you looked after us at our table for two. Thank you to all at the hotel Oscar for ensuring we had an excellent weeks stay, wish it could have been longer. PS. For British Tourists. My crown parted company with my mouth six weeks before the start of this holiday. The fee for emergency treatment in the U.K. was £190. The Emergency treatment in Kyrenia including the return taxi fare was a grand total of £16 .(Sixteen Pounds Sterling). And its still there.
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