Compass House Boutique Hotel - Adults Only

A great find, beautiful hotel with views across the bay. Lovely staff, super helpful and friendly. Wonderful breakfasts too! Rooms were well-appointed, nothing was too much trouble. Very helpful advice from staff about various things we wanted to do and how best to do them. A very special place.

Myself and my husband stayed in the next door property during the week and it was here that we could see a new crane obstructing the sea views of both hotels. This is not the fault of the hotels, but nonetheless not what you are paying for either. We contacted Compass House, explained our situation and that we were due to stay with them when back in Cape Town on Thursday, and enquired about the possibility of a refund as the noise and obstructed view caused by the building was not something we wanted on our honeymoon. Considering the great reviews, We had read, we were surprised by the total inflexibility and expected better. We were told a refund was highly unlikely but to e mail. We did this but the hotel refused to offer a refund saying the owner would not agree, which seems very unfair under the circumstances. It is worth noting the neighbouring hotel emailed every guest to let them know of the crane was affecting the views, yet Compass House have had a very different approach to their guests. (We only knew of the issue as we had by chance stayed next door during the earlier part of our trip) We are not fussy people and in fact this will be the first review we have ever written despite countless trips to numerous places of various types, however such is how strongly we feel about it. My advice would be to avoid this property, certainly while the crane is there, which I overheard will be at least another year. Possibly avoid anyway based on the inflexibility of the owner; it might not bode well for peoples future stays if issues were to arise, and there are so many places we have experienced in South Africa with fantastic levels of hospitality so there’s genuinely no need to stay here. A real shame.

We have just spent a couple of nights at Compass House and cannot recommend it enough. A stunning pool, fantastic views and an incredibly comfortable room all make for a great stay but it is the service that absolutely stands out. Gerard, Johan and the rest of the team make this place feel like home. The warmest of welcomes, an incredible breakfast and lots of small touches that show how much they have thought of everything. Nothing is too much trouble but nor are the team intrusive. With only a handful of bedrooms, the place feels calm and peaceful. It is definitely boutique and may not be for people who like to be anonymous or who love places like the Four Seasons with multiple F&B offerings however if you need somewhere to relax with the most warm and generous staff Compass House cannot be recommend enough. Thank you for the most wonderful stay!