Gastnutzer
15. Juli 2024
What a horrendous and horrible experience it was. Please do not book this property unless you wish to punish your friends, family and loved ones. First of all this place is far from called a three star property. May be a century ago but not now. The entire resort was under maintenance. Having booked a premium room (which had a bath tub) i was offered a basic and small room by the staff. After enquiring they told me that the prices for premium room are different and the rooms were occupied. After intervened some senior staff member (don’t remember the name and happy to not remember) requested me to adjust. He mentioned that all the rooms with bath tubs are under maintenance and the only bigger room they had was given to a staff member to rest. Clearly they were lying earlier. Finally they vacated the bigger room and offered me the same suggesting that by next day they would shift me to the actual room which i had actually booked but it never happened. The furniture of the room was shabby, rustic and old. The only mini fridge had no switch. Some of the staff seemed rude and the other half of them had no clue of what they are into. The free wifi has a speed of tortoise. The phone/intercom in the room doesn’t work. Looking at the things around the pool didn’t even feel like taking a dip. Since the resort was under maintenance, the constant banging and repairing sound took toll on our afternoon naps. The free breakfast is nothing but comprises of two items which is far from a goan or continental breakfast. The only silver lining is that the beach is 200 meters walk from the resort. But overall my fun trip became a torturous experience.
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