Hôtel Mercure Omaha Beach

Dies ist ein Hotel am Golfplatz, in dem es sich zu spielen lohnt. Das Hotel ist veraltet. Die Flure sind sehr dunkel und kaum beleuchtet. Die Zimmer haben eine angemessene Größe, das Badezimmer ist eher klein und sehr schlecht beleuchtet. Es ist schwierig, sich zu rasieren und für die Damen sich zu schminken. Die Dusche befindet sich in einer Plastikbadewanne, die extrem rutschig ist. Das Duschgel befindet sich auf der anderen Seite der Wanne, sodass Sie vom Duschgel zum Duschgel wechseln müssen. Dies ist sehr gefährlich. Passen Sie also auf, dass Sie nicht ausrutschen. Das Frühstück war ok, nichts Besonderes, aber gut. Ein ausgezeichnetes Golfhotel, aber seien Sie vorsichtig. Das Restaurant im Golfclub ist nicht unsere Wahl. Es ist nicht teuer, aber überhaupt nichts Besonderes.

We booked a room at this hotel en route, 31st December, whilst travelling through Normandy. Booking was fine and we arrived late afternoon. We admired the menu, on display in the hotel reception as we checked in, and we were advised that ‘this was the menu for the meal that evening, New Year’s Eve, and there was also a band! After settling in, we went to the bar for a few drinks before eating. At that point we then asked where the restaurant was and were pointed to a door to a path which led across the hotel campus. Got to the restaurant and a member of staff asked our names and consulted a list. When we couldn’t be found he asked if we had booked. We hadn’t and were then told that the restaurant ‘had been booked out for 2 weeks’. We asked if there was anywhere else we could eat, but there was nowhere else in the hotel. Nothing was even offered by way of a snack, but blank looks. We returned to reception and a rather apologetic member of staff said that he would have given us a lift somewhere else, but he was the only staff member working. A generous gesture, but the only glimpse of any sympathy otherwise. Some points for the hotel: Why were we not informed, either at the point of booking, or at check in that the restaurant was fully booked? If we had known earlier we would have gone elsewhere. Why was there no alternative offered to guests staying at the hotel for a meal that evening? This hotel is slightly rusticated and there are no restaurants within walking distance. An apology would have been appreciated by someone slightly more senior than a receptionist desperately trying to think on his feet. Full marks, incidentally, to the bilingual staff - our French was certainly not up to this. Altogether a thoroughly disappointing and somewhat disgraceful performance from a hotel which should have done far better - the level of service was desperately short of a bare minimum, compounded by the fact that this meant we were unable to eat on New Year’s Eve.

Good hotel if you are passing through or golfing - course is connected to hotel. Very clean and well run. Rooms a bit tight and no real view, but bathroom was ok. Pool area is clean and well kept with some trees around - perfectly fine for getting some rays. The breakfast buffet is very good and staff are friendly and welcoming. Dinner and lunch were good, though the dinner was a bit on the light side for the price. Airco in the room was useful in Aug. though it was difficult to get it to regulate above chill zone. Small bar in keeping with the hotel.