Hotels in Capital Regional District mit Frühstück

The moment you arrive at the hotel, you feel right at home. It's a small boutique hotel with a European flair. Imagine staying at grandma's house, where everything is taken care of and all you have to do is sit back, relax, and soak up the cozy atmosphere. We stayed on the second floor, and I'd like to point out that this hotel does not have an elevator. This hotel has a recreation room, a small restaurant attached to the main house, an outdoor seating area for breakfast, a small bar, and a gift shop. The staff are very welcoming, friendly, and helpful. We had an excellent stay. The location of the hotel is also important to consider. It is a short walk from downtown Victoria, where the main shopping street is located.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

5-Star Review for Best Western Plus Carlton Plaza Hotel, Victoria, BC My stay at the Best Western Plus Carlton Plaza Hotel in downtown Victoria was nothing short of exceptional, especially thanks to the front desk team's kindness in upgrading me to a suite. The suite was fantastic—extremely spacious at around 400-600 sq ft, with a full kitchen including fridge, stove, microwave, and dining area, plus a cozy sitting space and pull-out sofa that made it feel like home. Cleanliness stood out, with spotless rooms, fresh linens, and well-maintained facilities throughout this heritage property renovated in 2019. The location is unbeatable, steps from Government Street, Fan Tan Alley, and the Inner Harbour, perfect for exploring Victoria's attractions on foot. Service was top-notch: friendly, accommodating staff handled everything efficiently, from check-in to daily check-ins, echoing countless glowing guest reviews. Amenities like free WiFi, fitness center, air conditioning, and 24-hour front desk added to the comfort. I can't recommend this hotel enough—it's a gem for any Victoria visit!

Accommodations and the location were great! I enjoyed the room. Robe would have been nice. They had some important essentials. Iron an ironing board. Hairdryer shampoo conditioner and body wash and lotion. I would stay here again. I was on the 14th floor and the views were amazing.

Die Lage ist nahe dem Flughafen und dem Hafen. Es ist angenehm, den nächsten Tag zu besuchen. Das gesamte Hotel hat nur einen Elekträder. Es ist sehr schwierig, zu erwarten, dass es eine Position gibt, um zu gehen, insbesondere mit Gepäck, um die Treppe zu checken. Das allgemeine Umfeld ist gut, das ist ein elektromagnetisches Problem.

Booked and pre-paid through Trip.com Would have given 4 stars for service but check-in clerk attempted to charge me again for the room at a higher rate then blamed another staff member for not doing their job correctly when I objected to the charge and showed my confirmation. When I said I would park my vehicle elsewhere rather than pay for parking she said my vehicle would be towed if it was parked at the hotel. She was rude and abrupt and had me questioning my choice to stay there. The check-out clerk however was very polite and friendly

Das Oswego Hotel liegt in der Stadt Victoria, direkt hinter dem schönen Parlamentsgebäude und dem Innenhafen. Das Hotel ist sauber und das Personal ist freundlich und willkommen. Wir hatten auch Abendessen und Frühstück im Hotelrestaurant, das bequem und schmeckt.

房間衞生還可以，但比較簡陋，沒有熱水壺，衹有最簡單的咖啡機，讓人驚訝的是，竟然連瓶裝水都沒有提供。前台印度小哥，辦入住也很慢，問了各種訊息輸入電腦後，最後竟然給我個表格讓我把剛才的訊息再填寫一遍，這入住效率在加拿大確實第一次遇見。現在是淡季，空房很多，竟然給我安排了一個緊靠電梯的房間，我説能否換一間，他説那就要加錢升級，徹底無語了。總之感受很一般，不推薦。

Das Hotel ist in einer großartigen Lage, um mitten in der Stadt zu unternehmen. Wir parkierten in ihrem Untergrundparkplatz, während wir dort waren. Selbst wenn wir auschecken, konnten wir unser Auto bis 4 Uhr im Lot halten (aber mit dem Vorderbrett nur incassieren).

I felt it was odd that they didn't provide free parking with their rooms at such a remote location. There is a pool next door available for about $45 however it closes at 7pm on Friday and Saturday. It appears on the website it is included but there is a link showing the costs. There is no shopping yet in the location. The pro shop did not have any medium or large ladies shirts available and I couldn't see any golf balls with Bear Mountain Logo. The room and view were amazing. Staff was wonderful. They played soft music in the restaurant in the evening. We enjoyed the hot tub outside in the garden. Go there to golf; bike or quiet time.