DoubleTree by Hilton Biloxi

Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.

The hotel was in a great location, but when we arrived our room wasn’t clean. We only had one roll of tissue in the bathroom. The pool and the pool area was not clean. I’ve stayed here before, but this time we weren’t pleased with our stay.

Disappointed but not surprised. Property was unlocked past the time they said it would be. Never had to use my key to access lobby from outside. The room had been cleaned before we arrived but, it was not clean. Left used towels to get fresh clean towels. We had to go and get our own towels. For the price, very underwhelming.