Hotels in der Nähe von Paroisse Notre Dame du Rocher - Église Saint-Charles, Biarritz

I rate the Sofitel a 3 but it’s really only a 2 if I was to only judge the hotel. The location and the pool were the absolute highlight’s and for this we give a 5! Biarritz has a stunning coastline but please spend your money elsewhere! This hotel pretends to be a 5 star hotel with wellness spa. Thank goodness I had not planned my trip around the spa itself. I think if this was in Australia, it would be shut down. When you take the lift to the spa , you arrive into a waste land! Depending on which way you arrive, it is a rabbit warren of empty corridors, closed doors with French signage! I couldn’t even find the toilet. After paying $700 AUD for 3 treatments, you would expect a warm welcome, and someone assisting you to your next treatment. No not here, you are on your own (naked in a robe) trying to ask for directions to the next room however nobody speaks English. My treatment was booked with a Physiotherapist however I think she was barely qualified for a massage! Highlights from my family were the soft robes and spacious rooms, big beds with cozy mattresses toppers and soft linen. Great valet and reception but that’s it for service. Pool is saltwater and perfectly cool! We could not find the indoor pool

Wunderschönes Hotel, majestätisch, einmalige Lage, prachtvolles Foyer, schöne Zimmer. Vor 3 Jahren renoviert, sieht man auch, ist wirklich sehr gut gelungen. Lifte fahren eher schleppend und sind recht klein, offensichtlich ist das Geld bei der Renovierung ausgegangen, denn anders kann man sich diesen Zustand wirklich nicht erklären. Eine Perle ist der Frühstücksraum. Ein atemberaubende Ausblick auf den Ozean schon beim Frühstück ist wirklich unbeschreiblich. Frühstück sehr vielfältig, es fehlt an gar nichts. Vielleicht mit Ausnahme der Rühreier, die offensichtlich eine eigene Interpretation des Hotels sind, bedauerlicherweise kann man diese klebrige Masse nicht essen. Nach unserer Ankunft wollten wir nur ein kleines Mittagessen zu uns nehmen… Nach Bestellung der Tagliatelle hat uns eine eher Kinder-Portion zum stolzen Preis von 30€ erwartet. Ich denke, das muss wirklich nicht sein! Personal grüßt beim Vorbeigehen nur, wenn dieser Lust drauf hat….geht gar nicht! Personal beim Frühstück sehr net, bemüht, flott, Englisch Kenntnisse eher Mangelware, mit Ausnahme der Rezeption. Offensichtlich ebenfalls viele Quereinsteiger, da von allen Seiten serviert wird;-) Spa eher dürftig. Indoor Pool schön, Zugang durch stehendes Wasser nicht besonders hygienisch. Der ganze Pool und Spa Bereich wirkt schmuddelig. In der Sauna steht das Wasser auf dem Boden:-((( Outdoor Pool sehr schön, Personal sehr gut, Liegen werden nicht mit Handtüchern markiert!!!! Vielleicht zu wenige Deutsche Touristen :-))

Auf einer Rundreise durch die Nouvelle Aquitaine waren wir in vielen Hotels, aber die Herzlichkeit und das freundliche Lächeln bei dem Service in der Villa Koegui übertraf alles! Die Lage des Hotels ist hervorragend - relativ zentral, aber sehr ruhig. Die Zimmer sind charmant eingerichtet, hier ließ es sich vier Tage gut aushalten. Das Frühstücksbuffet mit vielen leckeren Süßigkeiten ist besonders, wie eigentlich das ganze Hotel!

Verwöhnt von unserem gestrigen Hotel stiegen wir in Biarritz für 5 Nächte in diesem Hotel ab und wurden erneut in Erstaunen versetzt. Unser zweiter Aufenthalt in einem Hotel dieser Marke. Lage: Verkehrsgünstig und fußläufig zur Innenstadt gelegen, Park Möglichkeiten am Hotel oder in der Nähe vorhanden. Hotel: Atemberaubend schön, aufmerksames Personal und eine gute Mischung aus dem Flair vergangenen Tage und modernem Luxus. Allein das Hotel ist schon die lange Fahrt nach Biarritz wert. Wir hatten eine Suite im Erdgeschoss mit allen luxuriösen Details. Unbedingt im Restaurant essen gehen, vorher ein Glas Champagner an der Bar trinken und mindestens einmal den Cocktail bestellen, der die Bar dieses Hauses bekannt gemacht hat ( Sir G....), dabei nicht auf den Preis schauen, dieser Cocktail ist jeden einzelnen Euro wert. Zusammenfassung: Wer dieses Hotel nicht kennt, versäumt etwas

We were welcomed by a friendly, smiley, receptionist. She was a breath of fresh air. She gave us a choice of rooms. The room was clean and fresh. The bathroom was clean and modern. Nothing broken. It had Nuxe products. The location was great. Despite being by two bars, it was very quiet. Comply bed meant a great night sleep.

Check in was smooth. We felt as if the receptionist was laughing at us? Room was small but spotless. Think the size of the room is standard for Biarritz. Beds were super comfy. Aircon was great. Shower was lovely. However they need to invest in some blackout curtains as we woke up super early to a bright room- curtains were light and white. Roadworks were on outside but that is not the hotels fault. Reasonable price for location too. Happy with our stay.

The good: It is clean. The mattress is comfortable. The TV and WiFi work. The airport is very close. The bad: The hotel is showing its age. It is more of a motel than a hotel. There is no elevator. The outdoor walkways and spiral staircases are not well-lit. The rooms are very small. The pillows are bad. No bar soap is provided, but there are soap dispensers on the wall in the bathroom, by the sink and in the bathtub. There are no washcloths, however. How does one use liquid soap with no washcloth? The ugly: The toilet. Probably not a big issue if you are alone in the room, but if there is a second person, be aware that the toilet tank requires a minimum of ten minutes to refill between flushes. When asked about it, the employees at the reception desk acknowledged this was an issue in all rooms. We would definitely look for a different option next time we have to fly out of Biarritz.

The apartment was spacious and the indoor pool area was pleasant if not a little soulless. However I wouldn’t stay here again. My issues were: the coffee machine was full of mould; the reception was closed when we arrived and we had to wait ages for a rather unfriendly receptionist; we got locked out one day as card stopped working and again we had to wait ages for reception. However my major complaint was, we had to pay a deposit that was returned to you only after an overly thorough apartment inspection! I can understand if you damaged something significant but honestly we were told to clean finger marks off the toaster!! We had paid to stay there and were treated like we were at boarding school or something!! On the plus side, there was good parking and it was walking distance into Biarritz, so great spot.

I normally don't write reviews but this place was so subpar I have to warn other travelers. I specifically booked this room because it had air conditioning. When we got there, the air conditioner hissed, but no cold air came out. I alerted the staff and they said that they would fix it, and I even offered to switch rooms if it couldn't be fixed that day. The hotel clerk shook her head at my suggestion and said that it would be fixed. When we got back later that night, it clearly wasn't fixed and the staff refused to do anything about it. The blinds were so caked with dirty there was no way we were touching them. We stayed in a stuffy, hot room, and it ruined our experience of Biarritz. To make matters worse, there was a fly that was stuck in the room and buzzing around our heads all night long- not only gross, but couldn't sleep! The broken aircon wasn't the only thing wrong- the room was not clean- spiders and spiderwebs in the corners, dirty blinds, overall unsanitary conditions. Definitely avoid this place if you can!

We arrived Hotel Le Biarritz in the middle of the night, desperate to get a room for the night for 2 adults and 3 kids, due to our originally booked apartment hotel next door gave us cardkeys that were not activated upon arrival. The reception was closed and the telephone number in case of ”emergency” was turned off after midnight. We were warmly welcomed by a very nice man, unfortunately I do not remember his name. We got 2 rooms with a very good discount and the 3rd room for free. The children were hungry, so we asked if we could buy some snacks. He offered us pancakes. He went to the kitchen and came out with a trey full of pancakes, yoghurts, and 3 different sorts of cakes and water. He also asked if we wanted breakfast in the morning, but we were not sure we would make it in time, so he told us we can have the breakfast for free. We also had access to the pool the day after. Unfortunately we didn't have time to try it. Our rooms were small, but nice and clean. (I see from the pictures on their website that they have bigger rooms with balcony). In the morning we got breakfast while the kids were still sleeping. We then got a little basket we could bring to the room with full of croissants for the kids. If it wasn't for the already paid apartment hotel, we would have stayed in hotel Le Biarritz for the rest of our stay in Biarritz. We have never ever experienced such a nice welcoming and service in any other hotel we have stayed at before and strongly recommend this hotel for the service and location. It is located near the beach, 5 min walk. 10 min walk to the grocery store and other nice restaurant. The bus stop is also located right outside the hotel. You can also walk all the way to the city on a sidewalk right by the beach. We would definitively one back to hotel Le Biarritz.