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Verifizierte Bewertungen
Lage4.1
Ausstattung3.9
Service4.0
Sauberkeit4.1
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Alle Bewertungen(71)
Positive Bewertungen(35)
Bewertungen mit Fotos/Video(10)
Negative Bewertungen(16)
Marilyn Q
Traditionelles Standard-Zimmer
Aufenthalt im Juli 2024
Business
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Aug. 2024
I had a fantastic stay at this 4-star hotel! The receptions were friendly and attentive, making me feel welcome from the start. My room was clean, spacious, and well-appointed with modern amenities, and the bed was super comfortable.
The breakfast buffet offered a great variety of delicious options I enjoyed the hotel’s historical building.The location is convenient for exploring the city, making it a perfect choice for both business and leisure travelers.
Overall, a wonderful experience—I highly recommend it and will definitely stay here again!
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
Jia Jia
Boutique-Standard-Zimmer
Aufenthalt im Nov. 2024
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Dez. 2024
Service was very good and the location of the hotel was very convenient. We were greeted by Rajeev who was really helpful and accommodative. He and his colleague went out of their way to assist us and made sure we were looked after. Would definitely stay here again the next time we’re in Bath.
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Antwort der Unterkunft: Dear Jia,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
Gastnutzer
Boutique-Standard-Zimmer
Aufenthalt im Sept. 2024
Business
2 Bewertungen
2.7/5
Gepostet am 20. Okt. 2024
I so wanted to love this hotel. Sadly I got basement room with a window out to a moldy stained area below the pavement. I've never wanted to leave a room so much when I woke up in the morning. When I first arrived I was overwhelmed by perfumed cleaning products that never went away. Ultimately I think it was masking some damp or other smell and I began to worry that I migth not be good for my health. The staff were lovely
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you for taking the time to share your feedback from your visit to the Henrietta House, a member of Radisson Individuals . Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Henrietta House, a member of Radisson Individuals, we look forward to welcoming you back.Sincerely, Henrietta House, a member of Radisson Individuals
Salim Bagadeem
Boutique-Superior-Zimmer
Aufenthalt im Mai 2024
Pärchen
8 Bewertungen
2.5/5
Gepostet am 18. Juni 2024
Parking is an issue.
Extra fee charge
Übersetzen
Antwort der Unterkunft: Dear GuestThank you for taking the time to share your feedback.Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration to seek a prompt improvement.On behalf of all the ambassadors at Henrietta House, a member of Radisson Individuals, we look forward to welcoming you back.Sincerely,Henrietta House, a member of Radisson Individuals
Lê
Aufenthalt im Dez. 2023
Single
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Jan. 2024
Everything is amazing, Staff are great, especially Raj. Will come back !
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Henrietta House
CT’ng
Aufenthalt im Sept. 2022
Single
12 Bewertungen
3.7/5
Gepostet am 12. Okt. 2022
Boutique English experience within Bath city. Great breakfast and good service.
Übersetzen
Antwort der Unterkunft: Dear GuestThank you for taking the time to share your feedback.On behalf of all the ambassadors at Henrietta House, a member of Radisson Individuals, we look forward to welcoming you back.Sincerely,Henrietta House, a member of Radisson Individuals
Andy0706
Aufenthalt im März 2023
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Apr. 2023
Very very good
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Henrietta House
Antwort der Unterkunft: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
Antwort der Unterkunft: Dear GuestThank you for taking the time to share your feedback.Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration to seek a prompt improvement.On behalf of all the ambassadors at Henrietta House, a member of Radisson Individuals, we look forward to welcoming you back.Sincerely,Henrietta House, a member of Radisson Individuals
Buanfenshouderena
Boutique-Zimmer zur Dreifachbelegung
Aufenthalt im Aug. 2023
Familie
33 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Sept. 2023
Pleasing music, beautiful lighting and wonderful setting of room. Staff are so sweet and patient as well. The food was great and provided choices for vegan.
音樂優美,燈光柔和,房間佈置令人舒適。工作人員很貼心也很耐心。食物非常美味,充分考慮素的主義者。
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Henrietta House
arcplus
Aufenthalt im Aug. 2023
Familie
12 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Sept. 2023
代家人預訂,特別滿意!
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Henrietta House
Birgit T
Aufenthalt im Apr. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 19. Mai 2024
Ein wunderschönes, kleines Hotel in zentraler Lage. Der Bahnhof und alle Sehenswürdigkeiten sind bequem zu Fuß erreichbar. Von der Rezeption erhielten wir eine kleine Karte, auf der die Sehenswürdigkeiten eingetragen waren. Restaurant Tips fanden sich in einer kleinen Infomappe auf dem Zimmer. Wir hatten einen Classic Room. Sehr geräumig, liebevoll gestaltet mit angenehmer Beleuchtung, ausreichend Stauraum und auch Platz, das Gepäck diskret in einer Ecke zu platzieren, ohne das man darüber stolpert. Sessel, Zierkamin und Kronleuter ergaben eine schöne Atmosphäre. Alles war sehr gepflegt und sauber. Das Bad recht geräumig. Gutes à la carte Frühstück. Der Café war in Ordnung. Netter Service. Preis / Leistungsverhältnis stimmt
Antwort der Unterkunft: Dear Guest, Thank you for the wonderful comments. We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals. We look forward to welcoming you back next time you’re in Bath. Kind Regards, Reservation Team
F8483LAlaura
Aufenthalt im Nov. 2024
Familie
5.0/5
Hervorragend
Gepostet am 23. Dez. 2024
I cannot fault this hotel at all. My mum and I went on a Wowcher deal. It came with a double bed but the hotel was more than happy to change this to a traditional twin room. The traditional twin room was huge! and came with a beautiful fire place, table and chairs and it felt more like being in an apartment than a hotel room with gorgeous high ceilings and chandelier. The reception staff were some of the most friendliest I've ever met and had no problem storing our luggage and opening closing the door for you to come and go. The breakfast was delicious again the staff were very attentive and would swap various food items if you required. My mum was given extra bacon in place of mushrooms and tomato. The service is quick. Our voucher also entitled us to a free bottle of prosecco which were able to drink in their lovely bar area. I will definately be returning and have already recommended to friends and family. The location is great near to Putney bridge and the weir and the hotel is lovely and quiet. We were by the door but we didn't hear anyone.
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you for taking the time to share your experience with us. We are thrilled to read you found all the makings for a wonderful stay Henrietta House, a member of Radisson Individuals and do hope you were able to take some time to relax and unwind during your stay. Your kind praises about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted! We do look forward to welcoming you back in the near future. Kind Regards, Reservation Team
Jaydeelovesaholiday
Aufenthalt im Nov. 2024
Pärchen
3.0/5
Gepostet am 8. Dez. 2024
A lovely hotel but not without it's problems. We arrived at reception for a lovely spa weekend, when receiving the key to our room, we were then told to go back outside and into another building further down the road, this is not ideal, when you'd like to use the bar on an evening and breakfast in the morning, having to wear a coat etc to walk down the road is less than perfect. However, the breakfast was lovely, staff attentive, and room clean - although very dated and the shower and bath very difficult and time consuming. All in all , in my opinion there are much less expensive and more practical places to stay.
Übersetzen
Antwort der Unterkunft: Dear Jaydeelovesaholiday, Thank you for your feedback. I’m glad to hear you enjoyed the breakfast, the cleanliness of the room, and the attentive staff. However, I sincerely apologise for the inconvenience of having to walk to another building and the issues with the shower and bath. We will review these points to improve the experience for future guests. Kind regards, Rajeev Kumar
Vernon21
Aufenthalt im Okt. 2024
Reise mit Freunden
1.0/5
Gepostet am 27. Nov. 2024
Bedroom (no. 105) was effectively a cupboard. The single bed was built into a dark recess. See photo - the width of the room is from the mirror to the curtain, the length was barely more. It was dark, claustrophobic and hard to move around. The window was obscured by thick frosted film, so no daylight entered the room. It was like sleeping in a cell. The manager did not accept any of these issues when I raised them with Radisson Customer Care.
Übersetzen
Antwort der Unterkunft: Dear Vernon, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. We understand how important comfort and space are for a relaxing stay, and we regret that the room felt claustrophobic and lacked sufficient natural light. We also apologize for the lack of resolution when you raised these concerns with Radisson Customer Care. Please be assured that your comments will be reviewed with the team to address any areas for improvement. We value your feedback and hope to have the opportunity to provide a better experience in the future. Best regards, Rajeev Kumar