Premier Inn Basildon (East Mayne)

We was a large family which means we had two rooms. Premier inn staff are great.... Both smelled like damp. And rooms fans are noisy this was not good didn't sleep and we had funeral which is why we was staying there for a night... Worse bit was the food they had nothing we wanted. And free breakfast was nothing they had nothing the girls liked at all. I don't normally do reviews but this was bad.

Bed was not very comfortable like it normally is and room had a funky smell like someone had vomited Evening meal wasn’t the best and the server had a cold, she was coughing and spluttering around us and while carrying our food Breakfast was very poor with a lot of things missing from the continental (even at 830am and only three other tables in there at the time) and the staff were nowhere to be seen Scrambled eggs had shell and didn’t taste very nice Probaly wouldn’t stay again

We were visiting family in the area so we just wanted a clean and comfortable stay at a reasonable price but also in the right location. it was also a bonus having a big car park and somewhere for a decent breakfast in the morning. Annoyingly there were some kids running and shouting in the hallway around 11pm, not the hotels fault but frustrating nun the less. some parents dont seem to have any control or dont care.

Great reception . Staff were very good in check in .Breakfast was very average and poor service . Could not find staff at breakfast Poor service . Bedding in my rom was torn . Staff could not do anything about it. At an the turkish next door was very good

This Premier Inn was in a poor state. All the paintwork and carpets were scruffy and needed updating. The outside was dated too with windows, woodwork and paintwork needing some TLC. Good points (not many) was very nice staff, comfy bed and bathroom was not too bad. Bad points were scruffy place, no lift, bit smelly, outdated and broken furniture in room. Beefeater pub, well I would absolutely not step foot in there again. We went for breakfast and it was awful. Had to ask for plates, more continental to be put out and we waited 1 hour for our cooked and it was terrible. Half the food had obviously been sitting there for some time and was not very hot! Also a bit smelly. Your car is NOT SAFE in the car park. 3 cars were broken in to during the night and I think this was a regular occurrence there! We were worried sick the next night and did not sleep much! Glasses from the pub were all over the car park in the morning from the night before. All in all it was such a disappointment as we have been in some lovely Premier Inn’s and really enjoyed our stay. We have even purchased one of their mattresses for our dad in the past . I don’t know if this has put me off booking them in future. 100% NOT RECOMMENDED unless they update it but even then the car break ins are not good.

Lovely staff who were very helpful. Comfy clean beds and spotless bathroom with power shower. However, the decor and carpets need updating. Rooms smaller than other Premier Inns I've stayed in. There is no lift to upstairs rooms so not good for anyone with mobilty problems or prams, even though the family rooms are upstairs! Also on our first night, 3 cars were broken into around 2am. Police called but I get the impression it has happened before. We ordered breakfast at the pub next door. Waited nearly an hour for cooked food which was not worth the wait. Overall, disappointed and would stay there again.