Hotels in der Nähe von San Luis Beltrán Parish, Barranquilla

Auch wenn es meiner Meinung nach kein 5 Sterne Hotel mehr ist ist das Preis-Leistungsverhältnis gut. Wir haben 120€ für ein Doppelzimmer für zwei Nächte bezahlt. Mehr wäre es mir aber auch nicht wert. Der Poolbereich ist perfekt zum entspannen. Frühstück war in Ordnung aber nichts besonderes. Zimmer war auch sehr schön. Manchmal hat man das Gefühl das Hotel läuft seinem alten Ruf hinterher, da es an manschen stellen schon etwas heruntergekommen ist. Man merkt einfach das es seine besten Zeiten schon hinter sich hat. Das Hotel ist eher nicht geeignet für Raucher!! Wir mussten zum rauchen das Hotel immer komplett verlassen.

Das besondere an dem Hotel sind die Menschen. Wir haben uns sehr wohl und WIRKLICH willkommen gefühlt. Kleinigkeiten (eine Blume zum Frauentag, kostenloses Wasser, Kaffee, Bonbons, hilfsbereitschaft) sind so wichtig. Kompliment auch an das Managament für die Organisation und zufriedene Mitarbeiter. Frühstück mit viel Herz vorbereitet und serviert war sehr lecker. Viele Früchte, Obstsäfte. Danke an das Küchen- und Bedienungspersonal.

After staying more than a week in mediocre hotels as a tourist this Ibis is a whole relief. Back to European standards with a modern designed hotel and modern rooms, buffet breakfast, so all you can eat, instead of the tiny breakfast at most B&B's. Location close to a modern big mall. Standard room is ok with a good bathroom, bed a bit too hard and the biggest downside you can't open a window, which is noticeable in the hallways as well, a particular smell as there is never fresh air coming in. Free indoor parking available, good wifi.

Danke für den guten Service, wir hatten Mittagessen und alles war ausgezeichnet gut ausgebildetes Personal, um nett zu sein und immer mit einem Lächeln, der Türmeister war sehr sorgfältig und aufmerksam zu uns ¨¨ Gracias por la buena atención, almorzamos y todo estuvo excelente, Personal gut geschickt, freundlich zu sein und immer mit einem Lächeln, der Herr der Tür super gesäumt und uns anhängend ¨¨

Dieses Hotel ist wirklich gut, die Lage ist in Ordnung, der Service ist gut, die Hotelzimmer sind groß und geräumig, sehr sauber und der Preis ist sehr günstig, es ist sehr zu empfehlen.

Saturday September 16 - Receptionist was extremely rude questioning why I was in the country and my documentation. I asked about my reservation, my family member needed a place to stay for two nights. Since one of my initial reservations was two queen beds I asked if that was easier or just adding the room. My reservation was for 1 person, with a king sized bed. The receptionist said I had to pay in full at once for my 1 person, with a king sized bed room. Come to find she charged me an additional $500 from the original reservation. I was stuck paying for a double room for 8 nights at $500 more than any reservation I already had. When I questioned the cost, that they had already charged to my accounts, I was told I needed to contact the third party company I had booked through or could leave but there are no refunds. Last year when I visited this hotel we were treated with kindness and respect, which is why I chose to return. This time I was treated like a criminal. Once to our room, there was a lizard in the room!!! Running around!!! Extremely frustrated and scared, I returned to the reception to share my findings for them to roll their eyes and change my room. They said lizards are native to the land and very common. At dinner - The waiter dropped waters on my aunt, then forgot my other aunts meal, then the manager came to argue about tips because my mom wanted to confirm the tip went to our waiter after over hearing the manager shout at the employee. The manager said he gets his cuts and the tips are distributed through the entire staff whether she likes it or not. Friday September 22 - During my breakfast I was not acknowledged by any employees. As I almost finished my meal..There were cockroaches crawling around the tables .. At the end of the night, as I arrived to the hotel room, I asked for toiletries as the given quantities are minimal and so with this heat I find myself showering at least twice/day - Then the attendant asked why I was using so many toiletries. September 22 - I sent 3 clothing items to the laundry - My bodysuit (blouse) was ruined. It was returned with yellow bleach stains all over the straps. This is absolutely the worst experience I’ve ever experienced at any hotel in my entire life.

Ich kann nichts Gutes oder schlechtes über diesen Ort insgesamt sagen. Die Klimaanlage fühlt sich nicht gut funktioniert. Das Büropersonal scheint nicht zu hilfreich, aber nicht unbedingt brutal. Nur uns gleichgültig. Das „revolving“ Restaurant ist nur vier Stunden am Tag geöffnet und Sie müssen eine Buchung machen, das Büro kann es nicht. Ich habe fast überall in diesem Bereich geblieben, als wir meine Gesetze sehen. Ich war überrascht, wie mittelmäßig es ist. Das Hausbetreuungspersonal ist freundlich, wir verlassen immer ein Propeno. Es gab hier eine Universität, die eine Rekrutierungsveranstaltung hatte. Ich habe besser geblieben, aber es wurde immer gesagt, dass dieses Hotel der Premierminister war. Die Lage wäre der größte Verkaufspunkt für mich, wir haben Familie zwei Blöcke über. Wenn der Service besser war und das Restaurant später offen war, würde ich es 4 Sterne nennen, es ist nicht fünf Sterne.

Customer service leaves a lot to be desired. Hotel chain states that customer service is the most important thing—it is not. This lack of service was made evident at the start with Sergio at the front desk, who was not only sassy, but absolutely useless from a customer service standpoint. When plans changed and we needed to check out earlier, he proceeded to be unhelpful and tell me he could only honor the reservation for its entire duration. After discussing how often I had stayed at the GHL branded hotels and how modifying the reservation had never been an issue in the past, he went behind a closed door and came back offering a “great” solution: modifying my reservation to cut it from 9 days to 3 days for a higher price (and had modified it already without discussing any pricing with me. I kid you not when I say I spent 1 hour checking in trying to find a solution for both parties. Ultimately, Sergio told me the price wasn’t going to change and I would have to take it or leave it. The bed was incredibly springy and hard. Not comfortable. Room was standard. Not luxurious as website makes it out to be. One day for breakfast, I checked on their app which stated that breakfast ended at 10:30 am, and confirmed with an employee in the hallway at 10:05 am that breakfast went until 10:30 am, and then the lady at the breakfast location gave me a sassy attitude telling me that breakfast was over at 10 am and I could grab from what was left, but for my information it was over at 10 am. I tried to call the front desk using the phone in room to no avail over 5 times. When checking out, I called using the phone to have a bellboy come help with the bags, and no answer. I went to find help from the cleaning staff, who stated they had called down for me. No one came. I ended up going downstairs and asking Rafael at the front desk, who stated he would send someone immediately, but did not. I had to ask again five minutes after talking with him about my issues and he finally sent someone. During check out, I expressed the lack of service and the horrible experience to Rafael, who stated he recognized me from previous stays at the other hotel around the corner, GHL Collection. He stated he would try to help, went behind closed door and “spoke to someone” who told him that since Sergio and I had come to an agreement, there was nothing that could be done. When I asked to speak to the manager, he stated he would call him over and I waited over 15-20 minutes to no avail (when he was around the corner at the other hotel, literally across the street). When I asked for the general manager’s name, Rafael would not give it to me, stating he could not make that information public. As if it wasn’t the general manager’s job to address issues? He would only offer me the reservations manager’s name. I cannot express enough my disgust at the lack of service and care from these team members and their inability to help in any way. Absolutely ridiculous. It appears they may be faki

If you are looking for luxury as befits this chain (and other similar chains) in the US, you will be hard pressed to find it here. While a very nice hotel, it rates about one star less by U.S. standards. That said, I do think it is one of the better hotels in the city, and though I was not initially too impressed, my favor has grown in comparison to other disappointing hotel stays I've experienced in Barranquilla. The value is good for the price. I would stay here again as it is easily 1/4 of the price of the few hotels offering a higher quality stay. The rooftop pool was one of the draws for this hotel. Unfortunately, it was closed the night we were there. I think maybe they had just super chlorinated it because the water was slightly murky. It is a nice pool, though shallow, like all BAQ hotel pools. However, unlike many hotels in this city, the size of the pool did match the online photos. The room was large and the bedding was crisp and clean. The beds were more comfortable than the usual hard beds in Colombia. The mini fridge and the A/C worked well, as did the Wi-Fi. The room / floor was quiet. The buffet breakfast was good - not fantastic - but good. Several hot dishes, breads, muffins, juices, coffee, etc. The hotel is in Riomar, a nice area, but a bit far from the center of town...a good 4 or 5km away, which is a 20-25 minute drive. Easy for drivers to get confused with the GHL Hotel Barranquilla across the street, or the GH Hotel Barranquilla near downtown, or even the Hotel NH Collection Barranquilla downtown. The Buenavista Mall is nearby with eateries and bars, but it is not really walkable. A 20 minute walk in the heat of the day is rather far, and it's not very recommendable to walk too far at night if you don't live there. 6min ride. **Side note: Uber is not available in Barranquilla. Here, they use the app, InDriver. Taxis are cheap, though.

Das Hotel liegt ein paar Blocks von einem sehr schönen Einkaufszentrum mit vielen Restaurants und Geschäften entfernt. Das Hotel ist sehr nett, wie Sie eine HGI erwarten würde. Ich würde sagen, es ist sogar schöner als die gleiche Hotelmarke in den USA. Der Preis war sehr vernünftig. Das Hotelpersonal war sehr professionell und freundlich. Das Frühstück war sehr gut. Sie können Eier in jeder Stil bestellen, den Sie mögen. Es bietet einige Artikel aus dem typischen Nahrungsmittel aus der Region, obwohl das wäre der einzige Aspekt, den ich sagen würde, das Hotel könnte seinen Wow-Faktor erhöhen. Ich würde dieses Hotel definitiv empfehlen und würde zurückkehren, wenn ich nach Barranquilla reise.