limehome Barcelona Rector Triado

Es war eine echte Katastrophe! Überhaupt nicht zu empfehlen! Wir hatten für 4 Personen (2 Erwachsene und 2 Kinder) reserviert und es war nur ein Bett für uns vorbereitet worden. Ich musste ein Bett auf dem Sofa improvisieren, damit meine Töchter schlafen konnten, obwohl ich angerufen hatte, um meinen Unmut auszudrücken und sie zu bitten, eine Lösung zu finden. Darüber hinaus wurden wir vor 10 Uhr morgens durch ein Klingeln geweckt, das uns mitteilte, dass wir das Zimmer bis 11 Uhr räumen mussten. Es war ein Fehler ihrerseits und außerdem gaben sie uns das Gefühl, Kriminelle zu sein, ohne jegliches Einfühlungsvermögen und ohne jegliche Unhöflichkeit ihrerseits.

Location was good, near to 2 metro lines that brings us to city center. Rooms were ok too but there was a very annoying beeping noise coming from the toilet non stop. Feedback to the whatsapp helpline, and they sent maintenance guy the next day, who came, and switched off the aircon, saying that the noise came from that. So instead of fixing the unit, they expected us to do without heater. Quite ridiculous coz the weather was still cold at night. They told us to close the toilet door, but still can hear it. We stayed for 4 nites, and it was not resolved. The free washer/dryer at block A was very dirty, so dont pin your hopes on that. There is a coin laundromat just 2 mins away. Last thing, I have informed prior to arrival that we will reach early, few hours before check in time, and asked for storage options. They told us it is available but there is a fee to it, so we didnt thought to use it. On the day we arrived, have text the whatsapp for access code, but room was not ready so we waited outside the building for more than an hour. By the time we enter the building, realised that the storage system was actually free. The staff could have told us it was free, so we can put our luggage into storage and continue with the day, but instead we were left to wait for more than an hour for the room to be ready.

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