Casagrand Luxury Suites

Very spacious apartment and fully equipped; great base for exploring Barcelona. We had 5 bedrooms 4 bathrooms for a family 6 (two kids and my husband and my parents); it can easily fit another 2-4 people. We booked “ private chief” service through the hotel website( external provider) it was the high light of our trip. The chief Betsy threw us a superb dinner and with lovely atmosphere. A little hiccup at check out thought. We requested late check out the day before and the lady at the reception checked the arrival time of next booking and advised it should be okay with time and we could stay till 2 pm. In the morning when we re-confirm it with the reception Chris; we were told otherwise. He expressed the difficulty to have the apartment till 2 pm and said it had to be 1 pm. It was disappointing and inconvenient ( with two kids and two elderly) but we agreed to that and also told there would be extra 50 euro for late check out. However the lift was stuck and it took us 20 mins to come down with suitcases (without help) at 13:20 (20 mins later than we agreed) and we then had to pay 100 euro (the receptionist Chris claimed it was 50 euro per hour!). It was fair enough if it was communicated clearly before we made our arrangements but it WAs NoT. And what we are most unhappy about is the attitude of the staff Chris. He was unfriendly, cold and unhelpful; he could make better efforts in communication and instead of being rude.

Good location. Apartment is nicely decorated and well kept.

位置，環境不錯

Die Wohnung war spektakulär, wir haben ein unglaubliches Wochenende verbracht, vor allem wegen der Lage, der super gut ausgestatteten Schlafzimmer und Badezimmer und der Möglichkeit, eine Traumnacht auf den herrlichen Matratzen zu verbringen. Super empfohlen. Die Lage ist ideal und der Terrassenpool mit spektakulärem Blick auf den Montjuic ist unübertroffen.

Schon beim Betreten der Rezeption ist die Freundlichkeit des Service bezaubernd, die Atmosphäre beim Betreten der Wohnung ist sehr elegant, alles, was man entdeckt, macht sie interessanter. Möbel, Küche, Betten, Zimmer, die Dekoration und die Schalldämmung jedes Zimmers machen es noch interessanter intim und intimer ein angenehmes Erlebnis