Yushe Heting Wenquan Resort Hotel

入住時給升級3樓雨林房，新的裝修，乾淨，智能，非常滿意！温泉泳池乾淨衞生，下次一定再來！

還算不錯吧

房間我是真不想説，這家酒店之前來過三次，住的普通房型，這次特意選了個套房，結果太差勁了，房間潮濕，老酒店的配套設施我也不説什麼，但是房間隨處可見的發黴，牆壁、天花板…明明這個時間段有高樓層可以安排，前台的人員也不懂為什麼要安排一下低樓層…那麼潮濕破爛不堪的房間，還是覺得客人的體驗不需要重視？總之這個房間是我住過這家酒店最爛的一次…而且晚上在小溪邊…睡眠淺的，真是要注意了，受不了。服務員開始服務，我衹能説是非常普通不過的常規吧，總而言之，這個套房對不起這個600元的價格。

酒店環境很好，服務員也很友善。早餐挺可口的。看到兩衹貓，其中一衹是母貓，瘦骨嶙峋的，到處在找她的小貓，叫聲很悽慘，好可憐。希望酒店員工有剩飯剩菜能餵它們一點，也不要抱走它的小貓。

Very beautiful and huge property. We had a villa with private hot spring which was an amazing experience for New Years Eve. Breakfast quite Chinese but very nice noodles. The whole place is vast and partly looks a bit old, but clean enough and the room was clean. At the breakfast restaurant they had some renovations going on. Service was a bit limited by lack of staff due to current covid outbreak but the staff on duty were working tirelessly to make up for the lack of people.

The room they showed us was clean but the one they gave us claiming its better, was moldy. The light in the balcony was broken so they gave us a flashlight instead. There's a big TV in the room but you can't use it because it doesn't connect to anything. The hot water just stopped so we had to wait for quite a while before they fixed it, and when they did, it was filled with some white residue. But the worse part was waking up in the morning to find my car covered in ants. After 3 hours drive and 2 car washes, the ants are still there. Im giving 2 stars to the service, only because they offered to upgrade our room... after 2 hours of people walking in and trying to fix things ... which we refused because it was too late. Most of the breakfast (which wasn't much) looked like leftovers.