Gastnutzer
31. Januar 2023
i didnt realize that this hotel is a self check in hotel. only knew it when i went to the mall lobby & tried to check in to another hotel which almost similar name (d gateway perdana hotel bangi), the staff there told me to check in via kiosk nearby. another thing i jz realized is that this hotel is in an almost empty mall. only few retails at ground floor & mostly deserted upper levels. it appears rather scary at night. check in was easy with the ipad given but make sure ur phone no is correct & phone battery is full, as the check in details and key password will be given through sms. u cant check in if ur phone died. however, the check in instructions was clear & easy to follow. given room at level 7 (mezzanine). there's 2 glass lift taking u to level 7. but its a shared facilities between the other hotel & this one as the rooms will have signage of which room belongs to which hotel. there are also surau & offices. the corridor are not well lit & gives spooky feeling. the room opens with the password given. to my suprise, there's another stairs going to upper level to your room. its not suitable for those who r challanged physically and if u have large & heavy suitcase (like myself). i have to leave my suitcase at the entrance of the room as i cant carry it upstairs. it would be better if there is staffs around to help us/anybody with challanges. the room was rather clean, good wifi connection. view - hospital in front. no proper insulation as u can even hear the traffic sound from the main road. the aircond i guess has not been serviced for long as it is loud & not cold. water pressure was weak. the bathroom got moulds here and there. check out is also via whatapps and u have to check out before 11am or else will be charged. room service only available if u booked more than 2 nights & have to request it through whatapps. i only stayed for 1 night as a transit hotel. please inform customers in your website/booking agents about ur self check in facilities at your hotels & full description of your hotel before we make bookings.
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